"I ordered a Goodman package A/C. They didn't have the one I ordered in stock. I received a phone call the next day from a very helpful sales associate, who helped me find a comparable unit for the same price. Shipping was fast and free. They have free technical support. I would order from Alpine Home Air again."
"I got a 3 ton unit with evaporator for around $1200.
Install was a breeze.
What a steal.
Wil"
"I was very pleased with the service. The salesman was helpful and polite, customer service kept me informed on what and when things were to take place, and delivery was exactly when Alpine said it would be. I ordered the lift service to place the unit on the ground which the freight company did right where I ask him to put it."
"The ordering process and delivery was problem free. Having no issues was very much appreciated!"
"Alpine was easy to work with. Ordering was a snap and I received a follow up call the next day to confirm. Would do business with them again!"
"I ordered my unit on a Tuesday & it arrived the next day, I was shocked at how this company does business, they are very helpful and knowledgeable, great job you guys "
"did what they said they would do"
"Ordered a thermostat. Was shipped promptly. Was exact model I ordered. Ver pleased!
"
"My order was delivered in 3 days as promised and was installed by my HVAC technician the next day. I can already tell a difference in the temperature in my house. My old unit ran constantly when it was hot outside and did not keep it cool inside. Now this unit cycles on and off, keeping the house nice and cool. I am sure its gonna save me some money on my electric bill. Thank you Alpine Home Air Products for great customer service and a great product"
"from ordering to delivery a most pleasant experience."
"My order shipped out quickly and arrived in a timely manner. Cost was a little more than some other places but they are local and I'd rather spend more locally than send my money out of state."
"Shipping was a bit expensive. ..... "
"I ordered a Honeywell USB-TIM cable to interface with our Honeywell 7350 thermostat and Alpine had it in stock and I received very quickly while the other vendors did not have in stock or were taking too long to deliver. Alpine also sent me an email with a user guide. I've never had this happen before. Kudos!"
"On time shipping.
Product as described
Good stuff"
"Fast, efficient and very helpful staff. Will definitely tell friends about them."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Bob,
Thank you for your review and feedback, I am looking into the shipping cost for your order. After a quick review, it does seem that the shipping cost is accurate - unfortunately air filters though they are light, can be slightly higher in cost due to the sizing. It looks like this is the case with your filters, though I am verifying to be sure. I will send you a separate update should the price of shipping be incorrect.
Please let me know if I can be of any further assistance, I am happy to help. Thank you again for your feedback, we appreciate your business.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”