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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2021-11-25

Great product and service

"This is the 2nd time I had to work with alpine home air. Both experiences have been wonderful. When contacting this time to correct some info I messed up, they were fast and courteous with the correction and communication. Will and have recommended to many already. "

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Verified
5/5

2021-11-24

Satisfied Customer

"Great product, works well and is very quiet. Tech support is top shelf with American English speaking reps that know what they are doing and a sales staff to get you what you need in a timely manner. The pricing is very competitive, buy one!!! "

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Verified
5/5

2021-11-22

control Pad Replacement

"The ordering was simple and the product was shipped and delivered as specified. Easy to install and no set up required"

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Verified
5/5

2021-11-22

Super fast shipping

"Super fast shipping. Oils t find this anywhere else. "

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Verified
5/5

2021-11-22

The right product delivered quickly.

"Need to replace this same style humidistat that quit after 25 years."

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Verified
5/5

2021-11-22

timely & correct

"Received my order within 2 days and it was correct. Thank you"

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Verified
5/5

2021-11-22

Goodman furnace

"Buying online was easy and delivery came surprisingly fast. Would definitely recommend them ."

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Verified
5/5

2021-11-20

I will only deal with this company

"Probably the best company I have dealt with hands down. Fast fast shipping and they are always helpful. Even helped me after hours and made sure I ordered the right parts. Great prices and very knowledgeable."

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Verified
5/5

2021-11-19

Very well pleased

"Great customer service. Thanks for everything."

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Verified
5/5

2021-11-19

2nd order after 1st order exceeded expectations

"I am very impressed with units. I bought two for house after upstairs geothermal system died. Took my electrical bill (all electric house) from $800 + to low $200s…units super quiet and work. Even had one die (new)and Alpine replaced no questions asked. I know 2nd purchase will do extremely well. Only issue I had was finding a HVAC guy to do final install and fill it up…, plus price is excellent.. HIGHLY RECOMMEND!!! "

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Verified
5/5

2021-11-19

Part arrived in a couple of days

"Part arrived in a couple of days"


Verified
5/5

2021-11-18

Fast friendly service

"They were able to get our equipment to us quick! With Alpine... what 'supply chain issue'? "


Verified
4/5

2021-11-17

Solid Product but missing insstructions

"The product seems to be a quality heat pump with standard parts that are easy to find. However, I started with the indoor units obviously and their instructions were vague, absent and unhelpful. You have to open the compressor to find more detailed installation instructions. Also, be warned! Contrary to what their videos say, MOST HVAC companies won't touch a system they didn't install, so I've had the hardest time finding someone to pressure test and fill the lines with refrigerant.
It shipped quickly and I'm looking forward to the day I can turn it on.
"

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Verified
5/5

2021-11-15

Courteous and helpful driver

"I think the title is self explanatory. THe driver was friendly and helpful.
"

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Verified
5/5

2021-11-14

Great product and even better customer service.

"My order arrived as expected. I had some questions and the folks at Alpine were terrific to speak with. The unit installed exactly as advertised and I couldn’t be happier. My neighbor wants one now too."

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