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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
3.79/5

Verified
5/5

2022-03-22

Wonderful customer service!!

"Joseph was wonderful!! He was very helpful and answered all my questions. I love my 3.5 Ton, 14 SEER Self-Contained Packaged Heat Pump. Thank you!!"

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Verified
5/5

2022-03-20

GREAT

"SERVICE HELPFULL NICE PRICE GREAT THANKS ALPINE"

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Verified
5/5

2022-03-14

Exceptional vendor

"Incredible to do business with Alpine. Have ordered on several occasions. Never disappoint. Exceed even high expectations"

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Verified
5/5

2022-03-10

Alpine Home Air is always AMAZING!

"We order the majority of our HVAC kits for the products we manufacture from Alpine Home Air. Not only are they always incredible to work with and on time with every delivery, but their technical support team is also extremely helpful to our team and our customers. Highly recommended in every category!"

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Verified
5/5

2022-03-09

Easy

"Quick easy and painless. Couldn't ask for any better. "

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Verified
5/5

2022-03-09

Top notch customer service

"Got a call about 30 minutes after I placed my order. Usually, calls of this type annoy me. But Tim? (sorry dude, not sure if I remember your name right), only wanted to make sure that I was aware I ordered a scratch and dent condenser and to make sure I had everything I needed to install the units. He didn't try to sell me anything. It was a "Hey, your order doesn't include everything needed for installation. I want to make sure you have everything you need before this ships out." I told him I already had my line sets and power 14/4 wire.

Got my condenser and two indoor units a few days later. Very happy with my purchase.
"

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Verified
5/5

2022-03-06

Great place

"Hard to get equipment in my location. Got here on time"

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Verified
5/5

2022-03-06

Just what I wanted.

"This was amazing and quick shipping experience. Called a Specilist they walked me through what I needed. And was shipped and delivered within the week. Amazing"

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Verified
5/5

2022-03-03

Absolutely terrific!!!!

"We were just replacing an existing ptac so we only ordered the actual unit. Alpine called us immediately to ask if we needed the sleeve before the order was dispatched. Thought that was very thoughtful. We ordered Sunday afternoon and the unit was delivered on Wednesday. Can't ask for better service than that. Wouldn't hesitate to recommend Alpine to anyone. "

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Verified
5/5

2022-02-27

Quick delivery and nice customer service

"At first I place the order with aprilaire 500 which was backordered and couple days later I decided change the aprilaire 500 with aprilaire 700 . I called the customer service ( unfortunately I forgot the name of the man who helped me) but he was professional and patience with me. Helped me very quick to change the order. He told me that the new humidifier will be shipped in two weeks but it was delivered in about 4 days after my call. Thank you for your business! "

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Verified
5/5

2022-02-26

Complete

"They offer everything that you will need to install the unit. The units install fairly easy and run great"

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Verified
5/5

2022-02-26

Awesome service

"Delivery driver was courteous, good costumer service and professional. "

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Verified
5/5

2022-02-24

5 stars

"help me by phone to replacement old unite /save money"

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Verified
5/5

2022-02-22

Chris ****, one of the best

"I had the opportunity to deal with Chris two different times both times, l am 100% satisfaction both on his end, and all the product"

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Verified
5/5

2022-02-21

Alpine/blue ridge mini split

"The whole process was awesome ‼️"

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