"First unit arrived damaged by freight company. Alpine customer service was very quick to order me a replacment unit. No long call waits or automated answering machines. I couldn't be happier with how quickly and professionally they fullfilled my order. Only reccomendation would be that they do a better job strapping package HVAC units to the shipping pallet. "
"They were very helpful on the phone and answered all my questions.The delivery was with-in a week. Thank you Alpine"
"I ordered. Alpine delivered. All is good!"
"Ordering was easy the delivery service was super fast super fast!Ordering was easy the delivery service was super fast!"
"Timely delivery. Unit as advertised."
"I spoke with Sean on several occasions to make sure I got exactly what I needed to replace my entire system. I couldn't be more happy with his customer service skills. Not to mention the price was AMAZING. I highly recommend this company for your HVAC needs. "
"Easy experience. Could not believe it was delivered the next day. It will be a few weeks before installation but I know it will go smoothly with their tech support. "
"I ordered a 2.5 ton AC system (condenser, evaporator coil, & line set).
Huge selection, great prices and many shipping options. Was very impressed that 'a person' called me to confirm order and shipping. They were flexible with my delivery schedule and provided super quick shipping (for free). They also sent an email with all the applicable data sheets and installation instructions. Everything came well packaged, worked perfectly, and saved me approximately $1400.
Definitely my "go to" for all things HVAC! Thank you"
"Ordering online was fairly straightforward. Deliver on the other hand is very confusing. Product shipped and has been bouncing back and forth in California. Delivery date has been missed. Will see when it arrives and in what condition. "
"Delivery was lightning fast and the freight carrier was excellent! Instructions were great and I had everything up and running in half a day. Wish I had bought one of these a long time before now!"
"This was my first order from any company handling commercial A/C. The transaction for two PTACs went very smoothly. It was easy to order and pay on their website. As soon as the order went out, I was contacted by email and by phone to verify everything concerning the order. Shipping went smoothly, and the goods arrived on time and in perfect condition. I highly recommend Alpine Home Air, and I will be doing business with them again."
"Alpine really did have the 5T Goodman heat pump that I needed in stock as their website said. Their price was the lowest and they really did ship the unit the same day that I ordered it. "
"I love my remote and it came sooner than expected and it works perfectly fine"
"was securely wrapped and delivered on time. "
"I had made a purchase for a furnace and air conditioning with the exception that it would be delivered by a certain date. I live in Michigan and my son was traveling from Virginia, 11 hours away, to install the system. The other company never contacted me about a delay on the total purchase because one item that was backed ordered for 4 to 6 weeks. I could not get them to ship what they could and I only found out this information because I called to inquire about delivery. If I had not called, my son's trip to install the system would not have happened. I contacted Alpine Home Air five days before my son's arrival and within 4 days everything he needed was sitting in my yard. It was such a relief to talk to a sales representative that was very knowledgeable about the system I needed. They put together my items in less than a 20 minute phone call. The speed of my order and the delivery was above any high end product company I have ever dealt with. I highly recommend Alpine Home Air for their knowledge in their products, sales representatives and flawless delivery. Thank you so much and I will definitely be referring you to friends and family!!!!"