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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.16/5
Customer service:
3.96/5
Return/Replacement policy:
3.77/5

Verified
5/5

2021-11-19

2nd order after 1st order exceeded expectations

"I am very impressed with units. I bought two for house after upstairs geothermal system died. Took my electrical bill (all electric house) from $800 + to low $200s…units super quiet and work. Even had one die (new)and Alpine replaced no questions asked. I know 2nd purchase will do extremely well. Only issue I had was finding a HVAC guy to do final install and fill it up…, plus price is excellent.. HIGHLY RECOMMEND!!! "

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Verified
5/5

2021-11-19

Part arrived in a couple of days

"Part arrived in a couple of days"


Verified
5/5

2021-11-18

Fast friendly service

"They were able to get our equipment to us quick! With Alpine... what 'supply chain issue'? "


Verified
4/5

2021-11-17

Solid Product but missing insstructions

"The product seems to be a quality heat pump with standard parts that are easy to find. However, I started with the indoor units obviously and their instructions were vague, absent and unhelpful. You have to open the compressor to find more detailed installation instructions. Also, be warned! Contrary to what their videos say, MOST HVAC companies won't touch a system they didn't install, so I've had the hardest time finding someone to pressure test and fill the lines with refrigerant.
It shipped quickly and I'm looking forward to the day I can turn it on.
"

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Verified
5/5

2021-11-15

Courteous and helpful driver

"I think the title is self explanatory. THe driver was friendly and helpful.
"

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Verified
5/5

2021-11-14

Great product and even better customer service.

"My order arrived as expected. I had some questions and the folks at Alpine were terrific to speak with. The unit installed exactly as advertised and I couldn’t be happier. My neighbor wants one now too."

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Verified
5/5

2021-11-14

Easy order

"Easy order and quick delivery. Unit has not been installed yet"


Verified
5/5

2021-11-12

Very excited about this product

"I was initially concerned about a mini-split as some AC guys don't recommend them... but I think that is because they want to sell their own equipment. But Alpine had such good reviews and I had the need for a new system in a one room rental space. I called some local AC guys who had experience with them and liked them so ordered the unit and it arrived 2 or 3 days later. I had an AC company install it and so far I am quite please. The weather is pretty good now so it may take a while before I can fully utilize it but I hope it is the perfect fit. The only concern I have is securing the outdoor unit. It was place on a small pad but it could be stolen easily. So I am going to see about installing a cage around it. "

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Verified
5/5

2021-11-07

Great Purchase!

"Great product, great service, and a great purchase. Looking forward to using them again for my HVAC needs. "

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Verified
5/5

2021-11-05

On time delivery- Easy to buy from

"Very pleased with the Experience. recommend them if you know how to install the furncae, etc,,, or have someone to install it for you. shipping was quick, I received the furnace in 2-days in manufacturer box."

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Verified
5/5

2021-11-05

Good outfit!

"Fast, competitive and good tech support. Thanks!"

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Verified
5/5

2021-11-05

Excellent service

"This company shipped discounted product lickitty split. Will do business with them again. "

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Verified
5/5

2021-11-04

Wonderful

"The shipment was great. I purchased two Blueridge PTACs. They came well packaged on a pallet, no freight damage, and in less time than specified. All the parts were there.

I was a bit dubious, never having heard of the blueridge brand, but it was explained to me that they are the "store brand" of Alpine. They installed well and work fine so far. I was pleasantly surprised to see that they are made Taiwan. The instructions were in very clear English. They have only been running for a couple of days, but so far I am a very happy customer.

PS: the sleeves are some assembly required. Other ones I have purchased in the past come preassembled, which no doubt makes shipping more expensive to ship, but the Blueridge sleeves are well made and heavy gauge steel with foam insulation, different than what i have had from other manufacturers but nice quality units.
"

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Verified
5/5

2021-11-04

Furnace

"Great buy super fast shipping thanks Dennis "

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Verified
5/5

2021-11-04

Goodman system

"Great customer service!! Thanks "

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