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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2021-07-27

I love this company

"Customer service is top notch. "

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Verified
5/5

2021-07-27

Great customer service.

"I had to return and exchange some parts. Customer service was great!"

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Verified
5/5

2021-07-27

Excellent Support.....even on a Sunday!

" I had a problem with a noisy fan motor. Andrew Thayer helped me with some simple trouble shooting and found the proper replacement part in stock. He then set up a order through sales and the process was completed the next business day! Very impressed. I would love to work for a company that handles customer service in the manner, as its not the norm. Thank you again Andrew for your time and professionalism."

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Verified
5/5

2021-07-26

Great product and excellent customer service

"Replaced a 1 ton Amana PTAC with the Blueridge BPM15. Super competitive price. Easy to remove / install. Quite and quick to cool 750 sq ft condo. Especially pleased with help from Sherry in customer service."

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ttg
Verified
5/5

2017-11-24

Reasonable prices and good service.

"Many times I bought on Alpine Home, can say only worm words about the service and prices. Greate and friendly team! Thanks!"


Verified
5/5

2021-07-25

Air conditioner

"Very pleased with Alpine! Great experience! Will definitely buy from them again!"

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Verified
4/5

2021-07-25

What's not to like

" Very good customer support, very fast delivery, and my home is now very cool"


Verified
5/5

2021-07-25

A Great Experience

"I have not received the product yet as some of it was back ordered, but the friendly and very helpful service on the phone was outstanding...A real person called me on two occasions and kept me up to date. I made a couple of changes to my order and it was handled seamlessly. Great Experience, so far..."


Verified
5/5

2021-07-25

Awesome AC unit!

"Installed the new unit in about 20 minutes. The holes didn’t line up with the old sleeve and I should have known to order a new one… But we made it work and it has been humming along like a charm. Very quiet as far as AC goes. To hot to test the heat out lol. It arrived in about half the time it was suppose to."

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Verified
5/5

2021-07-24

Great selection. Quick delivery

"Alpine has a great selection of HVAC products and shipping is quick."

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Verified
5/5

2021-07-22

Great communications Good Product

"Fast Shipment Well packaged and super easy to install seems to be a good unit cools great even in Texas summer"

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Verified
5/5

2021-07-22

Cool as a Cucumber!

"Did what they said they would do, when they said they would, at the price that was advertised. Customer service was exceptional all the way through the chain."

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Verified
5/5

2021-07-22

very happy

"This is the third unit I have purchased. Have good comments from my guests, runs quietly and efficiently. One minor thing would be helpful if it came with the screw to secure it in place

"

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Verified
5/5

2021-07-22

quick and efficient

"ordered units with good guidance
units arrived on time. one piece was missing but it arrived the next day. great service
"

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Verified
5/5

2021-07-20

So far so good.

"Old went out due to lots of rust and a coil leak. Bought a new online. Arrived within a week. Installed the next day. I hope it lasts 20 years or more like the last Goodman did. "

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