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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.16/5
Customer service:
3.96/5
Return/Replacement policy:
3.77/5

Verified
4/5

2021-09-10

Took a while but turned out well

"Except for the duct they sent in the transition kit could have been a couple of inches wider, the video was a great help to get the job done. All in all the hob got completed successfully. "

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Verified
4/5

2021-09-09

Great Purchase, but harder to find an installer

"Great experience with purchase! Everything was delivered as expected, and it was actually a day early. However, it was a little difficult to find someone to install it. I had to call about 5-6 companies before I had a couple of them finally call me back. "

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Verified
4/5

2021-09-07

DIY installed

"They had a lot of documentation before hand which good(since first time installing). Also to prep areas. Delivery was timely. Only thing is missing product from order ( which they sent out when informed). Set up is good with documentation and video. I have not engaged system yet, but see no problems. "

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Verified
5/5

2021-09-05

Alpine mini split

"Driver was right on time if not a few minutes early very nice guy. "

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Verified
5/5

2021-09-04

I'm satisfied with Alpine

"Delivery was 7 days after order was placed! Sales person assisted me in selecting correct items and recommended changes that worked to my advantage. "

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Verified
5/5

2021-09-03

Excellent service as always.

"Technical support was terrific. The delivery was on time. Unit not damaged. This is my second time buying from this company and I will be making many more purchases in the near future. Thank you for your help and time. "

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Verified
5/5

2021-09-03

Great customer service!

"First unit arrived damaged by freight company. Alpine customer service was very quick to order me a replacment unit. No long call waits or automated answering machines. I couldn't be happier with how quickly and professionally they fullfilled my order. Only reccomendation would be that they do a better job strapping package HVAC units to the shipping pallet. "

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Verified
4/5

2021-09-02

Great prices!

"They were very helpful on the phone and answered all my questions.The delivery was with-in a week. Thank you Alpine"


Verified
5/5

2021-09-01

"I ordered. Alpine delivered. All is good!"


Verified
5/5

2021-08-31

Excellent

"Ordering was easy the delivery service was super fast super fast!Ordering was easy the delivery service was super fast!"

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Verified
4/5

2021-08-31

Ptac

"Timely delivery. Unit as advertised."

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Verified
5/5

2021-08-30

Great Customer Service

"I spoke with Sean on several occasions to make sure I got exactly what I needed to replace my entire system. I couldn't be more happy with his customer service skills. Not to mention the price was AMAZING. I highly recommend this company for your HVAC needs. "

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Verified
5/5

2021-08-30

Product ordering

"Easy experience. Could not believe it was delivered the next day. It will be a few weeks before installation but I know it will go smoothly with their tech support. "

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Verified
5/5

2021-08-27

Outstanding through and through!

"I ordered a 2.5 ton AC system (condenser, evaporator coil, & line set).
Huge selection, great prices and many shipping options. Was very impressed that 'a person' called me to confirm order and shipping. They were flexible with my delivery schedule and provided super quick shipping (for free). They also sent an email with all the applicable data sheets and installation instructions. Everything came well packaged, worked perfectly, and saved me approximately $1400.
Definitely my "go to" for all things HVAC! Thank you
"

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Verified
4/5

2021-08-26

First time buyer

"Ordering online was fairly straightforward. Deliver on the other hand is very confusing. Product shipped and has been bouncing back and forth in California. Delivery date has been missed. Will see when it arrives and in what condition. "

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