"Delivery was lightning fast and the freight carrier was excellent! Instructions were great and I had everything up and running in half a day. Wish I had bought one of these a long time before now!"
"This was my first order from any company handling commercial A/C. The transaction for two PTACs went very smoothly. It was easy to order and pay on their website. As soon as the order went out, I was contacted by email and by phone to verify everything concerning the order. Shipping went smoothly, and the goods arrived on time and in perfect condition. I highly recommend Alpine Home Air, and I will be doing business with them again."
"Alpine really did have the 5T Goodman heat pump that I needed in stock as their website said. Their price was the lowest and they really did ship the unit the same day that I ordered it. "
"I love my remote and it came sooner than expected and it works perfectly fine"
"was securely wrapped and delivered on time. "
"I had made a purchase for a furnace and air conditioning with the exception that it would be delivered by a certain date. I live in Michigan and my son was traveling from Virginia, 11 hours away, to install the system. The other company never contacted me about a delay on the total purchase because one item that was backed ordered for 4 to 6 weeks. I could not get them to ship what they could and I only found out this information because I called to inquire about delivery. If I had not called, my son's trip to install the system would not have happened. I contacted Alpine Home Air five days before my son's arrival and within 4 days everything he needed was sitting in my yard. It was such a relief to talk to a sales representative that was very knowledgeable about the system I needed. They put together my items in less than a 20 minute phone call. The speed of my order and the delivery was above any high end product company I have ever dealt with. I highly recommend Alpine Home Air for their knowledge in their products, sales representatives and flawless delivery. Thank you so much and I will definitely be referring you to friends and family!!!!"
"This pump - (DiversiTech IQP-120 Volt Condensation Pump with Variable Speed Pump) worked as advertised, QUIET. My last pump - a Little Giant, installed this year by our furnace replacement company worked fine. BUT, it had a squeal to it that drove our little Morky pup, (Timpi) nuts and he in turned voiced his displeasure by barking at it every time it went on.
When our new pump comes on, Timpi, just looks up at it and **** his head. Ahha, peace at last!!"
"Excellent service, great price, extremely helpful phone help."
"I placed an order late one evening called the next day to confirm i got everything i needed which I did not. The guy I spoke to was nice and helped get the few things I missed. Said it should ship that day or the next and 7-10 days for transit which put it here 3 days before my electrician was scheduled to be out for wiring this in and doing some other work. It didnt ship for almost 4 days if i remember correctly and after it did ship it was transfered to Nevada then shipped out to me. I still havent got the product and my electrician is scheduled tomorrow. The shipping company is trying very hard to work with me to get it but I feel the ball was dropped in the warehouse. I worked in a parts warehouse and now have moved to the sales side of this I understand a day delay or maybe 2 but i understand my customers come to me to help them continue to build there business and their profits and i work extremely hard to make sure I dont hold them up. Its hard enough trying to scheduled any sort of blue collar job right now let alone getting a day off so i can be there for them to do their work i just feel a bit frustrated at the delay. I guess we will see how well the product lasts after its installed and we will see if its worth the stress of hoping it will be here or paying for another call out. Big shout out to the first guy i spoke to and the transit company for kicking **** at trying to help me."
"Our situation is unusual. We are building a house, but it's 4.5 hours away from where we live now. The builder needed the PTAC delivered to the construction site, and from the staff at the office to the driver of the 18-wheeler, I could not be more pleased. I was able to call the staff in the office 2-3 times, and the truck driver called me 30 minutes before delivery. Sadly enough, it was in the pouring down rain that day. Driver worked with the builder to have the PTAC actually dropped off at a Hardware/builder's supply store in the local town. How is that for satisfaction. This is our second order from this company, and we couldn't be more pleased. We haven't gotten to inspect the delivery yet but expect it to be just fine. Thank you!!!"
"Fast ship, friendly employees. Product received as described. Will use again and recommend."
"If you want great quality products and excellent customer Service, this is the company for you!! We haven't installed our Mini Split Unit yet, but looking forward to it real soon. It's the customer service here that makes the real difference. When you have questions that need to be answered in an efficient and timely way with trained staff, this company shines through!!"
"It was a great experience. The unit came quickly and install was straightforward. The only suggestion I have is making the labeling on the electrical connection a little easier to read. It works great and it looks great. We couldn't be happier with it."
"I have not installed the unit yet so I can’t review the A/C system. The reason for my title is because although shipping is free, delivery is a different story. After my unit arrived at a Knoxville distribution center, I was contacted by the trucking company to inform me that they don’t deliver in my area. My only choice was to meet the driver in a town 1 hour away. Driver communication was great and we transferred the shipment to my pickup truck in a shopping center parking lot. So just be aware, if you live in a more rural area, you my have a problem getting the purchase to your driveway."
"Very good I am satisfied and it was easy to install"