"The instructions were not as good as they should be. I had to call to find out about a screw that was well hidden. The wiring of the outside unit was not helpful. There was no info on what to do with the white wire. They assume that all folks have a special torque wrench - sorry we don't. "
"Great guys to deal with so helpful any time you with their products I'm so thankful for putting alot into my pocket dyring my entire heating and cooling system. I recommend Alphine team to my friends, thank you once again. You're great guys to deal with I can't stop thinking you enough ."
"Great compant support for the product. Able to customize my order. Salesman Andy very helpful. Great value Delivery received 2 days after placing order. "
"They quoted products quickly and sent the order right away. So far all good experiences."
"Easy to order and fast shipping."
"Very easy to order and it arrived in less than one week."
"Customer service is top notch. "
"I had to return and exchange some parts. Customer service was great!"
" I had a problem with a noisy fan motor. Andrew Thayer helped me with some simple trouble shooting and found the proper replacement part in stock. He then set up a order through sales and the process was completed the next business day! Very impressed. I would love to work for a company that handles customer service in the manner, as its not the norm. Thank you again Andrew for your time and professionalism."
"Replaced a 1 ton Amana PTAC with the Blueridge BPM15. Super competitive price. Easy to remove / install. Quite and quick to cool 750 sq ft condo. Especially pleased with help from Sherry in customer service."
"Many times I bought on Alpine Home, can say only worm words about the service and prices. Greate and friendly team! Thanks!"
"Very pleased with Alpine! Great experience! Will definitely buy from them again!"
" Very good customer support, very fast delivery, and my home is now very cool"
"I have not received the product yet as some of it was back ordered, but the friendly and very helpful service on the phone was outstanding...A real person called me on two occasions and kept me up to date. I made a couple of changes to my order and it was handled seamlessly. Great Experience, so far..."
"Installed the new unit in about 20 minutes. The holes didn’t line up with the old sleeve and I should have known to order a new one… But we made it work and it has been humming along like a charm. Very quiet as far as AC goes. To hot to test the heat out lol. It arrived in about half the time it was suppose to."