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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.24/5
Customer service:
4.19/5
Return/Replacement policy:
4.12/5

Verified
5/5

2021-03-21

Fast shipping

"Easy to find and select the right equipment, very quick delivery."


Verified
5/5

2021-03-12

Great price/product and super quick shipment

"I knew the make/model of the electric heater I wanted and was looking for it:
1) At the best price
2) Who had it in stock
3) Who had it ready to ship (most I checked were 5-10 business days or more)
Alpine Home Air Products fit the bill! I had it in 4 days. Ordered 3/2 and had it on 3/6. They even had the PDF links for the manufacturer documents on their site, which made my decision even easier as I had all the specifics I needed. Email comms were good and I was informed of my shipment and a tracking #, so I knew when it was coming. Can't go wrong. Very happy."


Update 3/19/21: My second order from them in the last month ( I decided to upgrade my original unit and use it in my barn instead of my garage). Still no changes! Great heating product, great price and arrived at my door in 3 days! YAY! Can't say enough good things. Had a Customer service rep email me to make sure everything went well. A+ in my book!
"

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Verified
5/5

2021-03-19

helpful staff and good products.

"They caught an error in our order and gave us a call. Terrific customer service all the way around and good products. This is our second buy from Alpine -- first was 16 years ago!"

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Verified
5/5

2021-03-18

Experience

"Very easy to deal with and knowledgeable !
Product is great.
"

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Verified
5/5

2021-03-18

Excellent service and great speed in delivery.

"Thanks to you I have heat quickly"

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Verified
5/5

2021-03-18

Great parts!

"Great experience. The part arrived quickly the part fit and everything worked perfectly. I could not have asked for better results. Thank you."

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Verified
5/5

2021-03-17

As described and extremely fast shipping

"As described and extremely fast shipping"

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Verified
5/5

2021-03-17

Great product

"And very fast shipping. And easy to install. Works great and heats my home great at a little over 1900 sq ft"

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Verified
5/5

2021-03-16

Furnace

"Amazing service and products "


Verified
5/5

2021-03-16

Super Experience

"I recently bought 3 Friedrich PTAC units from Alpine Home Air Products. The website was very helpful and the customer service was excellent. The units were shipped promptly and were delivered in pristine condition. I am a regular customer and I highly recommend the company. "

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Verified
5/5

2021-03-15

"All went as planned-------NO Delays and No damage"

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Verified
5/5

2021-03-15

Great customer service

"Service department called to let me know about an ordering error that I made. Agent recommended the correct equipment match for me and made the changes to my sales order. Glad they are double-checking orders to make sure all equipment that is ordered are compatible and will work with other equipment."

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Verified
4/5

2021-03-14

New Furnace

"Ordering was easy. Delivered promptly and easy tp install. "

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Verified
5/5

2021-03-12

Detroit

"I have used Alpine Home air for some years now. I have refereed others to them as well. They have always been friendly and helpful. They provide good technical support as well."


Verified
5/5

2021-03-12

Amazing customer service

"Had to modify my order before it was shipped out and the Sales Representative Sarsh I believe did a tremendous job helping me out over the phone. Great communication and service overall "

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