"Alpine Home Air website is easy to navigate. Both representatives that I spoke with on the phone were great to work with. The pricing was up-front; no gimics. Both the website and the reprenstatove were informative. "
"Upon ordering it was sent out quickly. Unfortunately I still do not have the furnace as it is sitting in a fed ex building. They have now rescheduled twice and it will be interesting to see if it is delivered today like it is supposed to be. Alpine is a good company!"
"They would get a 10 star if it was possible, they saved me literally thousands of dollars, and their customer service was the best out of any company in the United States I have ever had to contact!!!
Thanks
Shane M."
"I knew the make/model of the electric heater I wanted and was looking for it:
1) At the best price
2) Who had it in stock
3) Who had it ready to ship (most I checked were 5-10 business days or more)
Alpine Home Air Products fit the bill! I had it in 4 days. Ordered 3/2 and had it on 3/6. They even had the PDF links for the manufacturer documents on their site, which made my decision even easier as I had all the specifics I needed. Email comms were good and I was informed of my shipment and a tracking #, so I knew when it was coming. Can't go wrong. Very happy. "
"Good customer service things arrived at expected time"
"Emily provided excellent customer service when purchasing my HVAC system and Joseph was very helpful in tech support."
"Got the kit quickly and was as described. Fit and quality is very good. "
"Easy ordering and follow up questions were answered along with adding additional shipping request. Shipping was done same day."
"I have both purchased, and returned Aprilaire products from Alpine. Delivery is fast ( I am in Chicago Suburbs), and Returns easy and no-hassle. I got a technical question answered quickly, and correctly. I recommend."
"We’re extremely satisfied with our purchase from Alpine Home Air Products. From start to finish, the people at Alpine went above and beyond. From the beginning, when we worked with Eddie in sales, he was patient, informative and steered us towards the right gas-pack unit. We called him several times and his knowledge and direction made all the difference. Our shipment went out quickly, but was delayed due to severe weather that shut down trucking for a few days. Alpine was great ... they even opened on Saturday to “catch up” meaning our shipment didn’t have to wait for Monday to go out. We found out later in the process that the delivery service used an 18 wheeler in our are, and unfortunately it couldn’t go down our street. No problem! Brad from logistics at Alpine saved the day and arranged for another company to deliver our unit! And, that company was great!!! They delivered it ahead of schedule and even set it perfectly next to the pad we would be transferring it onto - even in the correct direction so it was as convenient as possible to mount on the pad. Thank you Alpine and especially Brad and Eddie! You guys were phenomenal!!!"
"Reliable source for obscure HVAC equipment "
"Immediate shipment along with diy info. "
"Easy to order. Great customer service. Only issue I had was weather delayed shipping. I would gladly buy from them again."
"Great prices, free shipping, and super fast shipper."
"No doubt, very good customer service, they are very Pro team. About the delivery, Pitton truck driver, he is very handy person with a good strong communication skills. Very polite. Working as a Mechanical Contractor, HVACR for more than 25 years, i recommended Alpine Air Products, low prices, compare to my supply house. This people's are very sirious, owsome. Congrats for the whole team."