Product & services pricing
4.20/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.45/5
Customer service:
4.39/5
Return/Replacement policy:
4.16/5

ResellerRatings
Verified
5/5

2021-06-20

Absolutely outstanding and top notch

"Unbelievable. I ordered a full central air system in a Wed night at 8:00pm and I had a call 2 days later Friday morning to set up deliver at 9:00am Monday morning. I could not believe how quick it all was and how well it was executed. Absolutely recommend Alpine "

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ResellerRatings
Verified
5/5

2021-06-20

Air Conditioner Filter

"The filter arrived within three days. It fit the unit and is working very well."

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ResellerRatings
Verified
5/5

2021-06-19

Smooth

"No hassle and on time and package in good shape"

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ResellerRatings
Verified
5/5

2021-06-19

Fast delivery and quality product

"Product shipped quickly and arrived as expected."

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Verified
5/5

2021-06-19

Alpine Excellence

"Great customer service and product lines"

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Verified
5/5

2021-06-18

On time

"Air conditioning went out 95° outside ordered all the product few days later it arrived very easy company to work with."

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Verified
5/5

2021-06-16

Great product and service

"Very helpful had one problem they solved it quickly."

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Verified
5/5

2021-06-16

Chemo

"keep up good work with quality products"

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Verified
5/5

2021-06-16

Pleasant courteous knowledgeable

"I spent some time on the phone with Hillary to straighten out a problem with the delivery of my units she got in touch with fed ex and said they would be in touch with me in 24 hrs I was on the phone with them for 2hrs on hold and then transferred 3 times so I was very happy when Hillary was able to help me and get in touch with FedEx I’m still waiting for my delivery I hope it will be shortly I’ve been waiting since June 10 Thank you Hillary for all your help it was greatly appreciated Thank you again. Sincerely Annette Broglia"

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Verified
4/5

2021-06-15

Blueridge Mini Split Heat Pump

"My order was shipped quickly. PittOhio Shipping did a great job and the driver was very helpful. I used the installation manual and install the system and waiting for HVAC Service to come to check for leaks and vacuum lines and finish installation."

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Verified
1/5

2021-06-15

Shipping horror story

"Just can't get the items out on time, horrible dispatch, horrible service through r & l carriers, lied to about shipping dates multiple times just can't use these shipping services. 15 days for delivery still no item. "

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Verified
5/5

2021-06-14

air filter

"filters are great exactly what I ordered"

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Verified
5/5

2021-06-14

They were helpful

"They were helpful in getting be what I needed."

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Verified
5/5

2021-06-14

Great product and an exact fit!

"I looked all over and Alpine had the best service and prices. They even beat Amazon prices! I was able to chat with a guy who guided me through the proper selection and made sure I purchased all necessary accessories. He didn't try to sell me anything or anymore unit than what I needed. We hooked it up and it runs GREAT!

One word of caution but NOT against Alpine. PLEASE inspect your shipment CAREFULLY before accepting it from the delivery driver. While the driver was still there, I glanced over mine and didn't see anything. However, after he left I uncovered everything and found the unit had some scary damage on one side. There is a nice dent in the unit right at the compressor and exchanger coils. I had to take off all the panels to inspect the parts inside. Thank goodness it was only cosmetic damage. Had it been dented in another half-inch, the unit would have been destroyed. The carrier was R&L.

"

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Verified
5/5

2021-06-13

Great Experience shopping with Alpine Home Air Products

"Alpine Home Air Products has a very good web site and was able to recommend an Air conditioner/heat pump for my needs. When I had additional questions, I was able to use their online chat to get my additional questions answered (I had 6 or 7 additional questions). I ended up purchasing from Alpine and the unit arrived as expected in 5 business days. The package, despite being almost 200 pounds, was undamaged and ready to install."

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