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Verified
1/5

2015-03-10

"bought a camera spor ematic where he began to give problems. I reported the altatac and was told that the warranty only covers the US and as I'm from Portugal, they can not do anything ... IS A SHAME, are deceiving people. just do not feel cheated who has no problems. the Assistance worth ZERO."

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Verified
5/5

2015-02-20

"I encountered this seller through Wal-Mart online. The experience was just what it should be. The item description was very accurate and easy to understand. The item was priced very economically by comparison to other vendors. Shipping was immediate and the packaging materials were superb. The experience went so well I ordered another product. I am so impressed that I actively sought to write the review unprompted. I will look for this seller when purchasing in the future from this site.
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Verified
5/5

2015-02-19

"I would Like to sincerely Thank Agustin of Altatac.com for going way out of his way for me with an issue I had.

Dealing with Agustin proved to me that there is still individual's that care and are willing to help and give the highest level of customer service.

Agustin is an asset to this company and I hope the company realizes what they have with this man. Thankyou Altatac for hiring such a person and Agustin my friend thankyou.
"

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Verified
4/5

2015-02-18

"Had a few bumps, but in the end, they made it right."

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Verified
4/5

2015-02-13

"I received the cameras I had ordered from WalMart.com through Altatac. The incorrect cameras were sent but they stuck with it and sent me the correct cameras out. They made sure to communicate with me on what was going on and never ignored any of my emails. I will order from them again. "

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Verified
5/5

2015-01-10

"I was EXTREMELY pleased with the value of a CD Holder/Case but I needed one feature it did not have (the ability to allow Scotch Tape to stick to the plastic covering so I could reference my BURNED CDs). Altatac could have argued with me but instead was VERY communicative, fair, open-minded - and actually gave me a REFUND without me asking!!! What a refreshing pleasure in these days of usual poor Customer Service Depts. Thank you, again Altatac.com"

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Verified
5/5

2014-11-29

"I love the deals provided by altatac!"

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Verified
5/5

2014-11-05

"Awesome seller, transaction was smoother than a babies bottom. "

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Verified
5/5

2014-11-05

"Excellent customer support! "

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Verified
5/5

2014-11-05

"Altatac has awesome prices! Already bought 4 ipads from them for family and they love it. Thanks!"

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Verified
5/5

2014-11-05

"Had a pleasant transaction. They always have good deals! "

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Verified
5/5

2014-10-09

"Altatac: is a very confiable person, my product came in excellent conditions.
The price was excellent also this phones has a very good sound. Thank you for bringin me this quality in your products.

I repeat one more time : Thank you Altatac for a very good quality in your products.
"

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Verified
5/5

2014-10-04

"I ordered a tv wall mount through walmart.com website. This item was priced well below other retailers. When this item shipped, someone at UPS/USPS changed a shipping label and I received a carpet from a different company. I notified customer service and they reshipped the correct item, same day, no questions asked. This was the best customer service I have ever received from an online retailer. Thanks again Altatac."

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Verified
5/5

2014-10-03

"When placing an order, I failed to change the shipping address to my new address resulting in my package being delivered to someone else. Even though it was my error, Altatac is sending me replacements."

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Verified
5/5

2014-09-10

"I never write reviews for companies, but this was such a refreshing experience I couldn't help myself.

Got some bluetooth speakers on a great deal, they arrived promptly... but the bluetooth didn't work. Now the problem was that amount of return shipping would have basically made a refund/exchange pointless.

I finally called after a couple of weeks, just to doublecheck that that was the case, and lo and behold, the customer service rep was nice enough to simply send me a replacement without requiring me to go ahead with such an expensive return process!

After an afternoon of dealing with my insurance company, this was a rare pleasant surprise in the world of retail and customer service.
"

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