"these guys are amazing. very professional, tracking info is sent on my order so I know exactly where it is and when it shows up. Seamless. The product, obviously, speaks for itself."
"I bought a footpeg for my multistrada 1200. Although the footpeg I bought is mentioned to fit my bike, but it doesn't. At best, until now, I could only fit 3 screws out of four, regardless how I refit and adjust around. There is no way to get all the screw holes cleared for screw. I also sent a my consent to Altrider.com, and they simply reply saying that the welds for the factory peg are not all the same. What a whole load of bull ****."
"Knowledgable technician with all the right answers :)! "
"Package was missing the specific hardware (spacers?) to mount the rack in the lower position on my 2007 BMW R1200GS. Without spacers, the rack is too low and does not clear the OEM BMW panniers.
Quality of the rack was outstanding and it is a very flexible system."
"Received just what I ordered and quickly very high quality!"
"Shipped and delivered as stated. "
"great product fast ship great service"
"Great products and fast shipping. What more can you ask? ! "
"Altrider - I have made several purchases from Altrider for parts on my F700GS. The parts and the service have been excellent for me. On my first visit, to purchase a rear luggage plate, they actually came out to the parking lot and mounted the plate on my bike for me. Excellent service indeed.
Thanks, great to have you located here in Seattle !"
"Great products and excellent customer service, can't fault any part of it. "
"I participated in an AltRider event. We'll organized and good company to deal with."
"Fast shipping great products thanks"
"Great company, great products, great service!"
"Phone customer service was initially spotty and arguably poor. After 3rd contact, started getting somewhere with the right person. From then on, order and delivery process was good. "
"Product was not clearly described and not at all what I expected when delivered. Return/refund was refused, nothing done to address my issues when I contacted customer service. I will never do business with Altrider."