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5/5

2018-10-19

Good

"Bought a laptop from these guys. Though their brand name make it sound fishy, these guys are legit. Their laptops are affordable and attain a good quality."


Verified
5/5

2004-09-01

"After weeks of research, I finally ordered a ProStar 5604 laptop through AmazingLaptops.com. I've only had the laptop for a couple of weeks, but so far the machine is excellent, with all the bells and whistles I'll need for several years to come. Best of all, it was almost fully customizable. Windows XP Pro installed with no problems, and the system is screaming fast.

The service at AmazingLaptops was very good. After placing my order, Ryan (the sales rep, and I suspect the owner) called me back to recommend a faster, lower capacity hard drive that would actually cost less. I was quite impressed. The only reason I wouldn't give him a perfect score is because I had to remind him to send the the hard drive refund a couple of times before it was finally sent. But he was extremely friendly and knowledgeable about his computers. He seemed genuinely interested in my satisfaction, and I felt I could trust him.

Another small gripe is that I couldn't find a way to check my order status through the website.

But all in all, my experience with AmazingLaptops.com was almost great. I would definitely recommend them to friends.
"

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Overall quality of the company
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Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Verified
5/5

2004-08-26

"I have ordered at least five laptops from amazinglaptops. I have yet to have a problem they haven't been able to help me with. And never have I had to send one back. I'm very pleased with the service and will continue to recomment my friends, family and businesses that ask me about my laptop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-11

"We've purchased 2 high end laptops from amazinglaptops.com for use in our retail grocery store.

Both units work exceptionally well and we received them BEFORE they were promised. I've never had that happen before.

The customer service is outstanding, friendly and efficient.

I highly recommend these guys. Great to deal with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-24

"Ordered a ProStar 5604 laptop. What can I say? Blazing speed at a bargain basement price. Ryan at AmazingLaptops was extremely helpful and knowledgeable. Definately would shop here again!"

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Verified
5/5

2004-03-11

" Amazing Laptops were very helpful in getting my purchase done quickly and insuring that my account was not being used fraudulently. I am currently in Afghanistan and they were patient with my lag time in getting e-mails and payments to them. The computer arrived in a short time and was a breeze to start up and begin using. I highly recommend them as a company to do business with, and I look forward to buying from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-20

"Very personalized service with straight forward answers. Excellent product at an even greater price. Was very pleased with it especialy after receiving very quickly after ordering it. I then had a couple questions about my laptop after arival and just called up and got straight into somoene that answered my question in a very friendly manner. I would definatly recomend this is the place to buy if you in the market for a great laptop!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-04

"GREAT transaction and GREAT communication with Ryan on my new 17" laptop. Always looking for quality organizations/people to do business with; will be following up to buy additional laptops with Ryan and his organization in the future!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-27

"I was very pleased with the prompt and courtious service that I recieved from AmazingLaptops.com. I e-mailed them a question on a Sunday and recieved a response back in minutes. Very Impressive. Was able to fully customize my laptop order down to the speed of the hard drive. I've been buying, building and programming computers for over a decade so I know quality when I see it and the products from AmazingLaptops.com are top notch.

Tim Warthen
President
Turnkey-Software Solutions
St. Louis, MO
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-27

"Ryan Davis was extremely helpful in making sure I got exactly what I wanted in a laptop. I highly recommend AmazingLaptops.com."

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-25

"To sum it up in a word "Wow!". I'm very pleased with my ProStar 8814 laptop. I wanted a 16" SXGA screen which was very hard to find. Ryan said he would do all he could to find me one. Well, it took about 3 weeks, and now I'm the proud owner of one. During these 3 weeks I either e-mailed or talked to Ryan on his toll-free number. He kept me well informed on his progress. It was on a Friday when the laptop was finished with the burn-in, so Ryan said he would upgrade the shippig so I could receive it next day (Saturday) at no extra charge to me. I would order from AmazingLaptops and recommend them to my friends."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-19

"Good experience; purchase was straight forward. Order confirmation was received in less than 24 hours after online order was placed. Customer questions were answered promptly via email and telephone. Amazinglaptops.com are a Prostar reseller and there is very limited availability in their 8814 with 16" LCD, however my order was shipped within a week."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-18

"I have had much contact with amazinglaptops.com, and they have always been prompt, courteous, and extremely helpfull! Not to mention the wonderful value and price of the laptop I bought."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-08

"The thing I loved most about the prostar 8814 is it has everything. dvd writer/cd writer combo, tv tuner with mpeg 2 record format. 16.1 inch 1600x1200 with a 120 hertz screen, if you get that option, and more. The other nice thing about this laptop is everything is upgradeable. processor, video card, tv tuner card and all other drives. This laptop is truly a desktop replacement. Just you let you know the laptop weighs approximately. 11.9 pounds depending on the options, but is a small sacrifice to pay when you get a laptop that truly replaces a desktop. Also the wifi and bluetooth card is internal which I like. If you have any questions about the 8814 Prostar please e-mail me at ****@****"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-01

"Response time excellent. Upgrade and reduced price. Service Excellent."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site