"What else is there to say about amazon that hasn't been said before. I upgraded to prime 2 years ago and haven't regretted it once (though I think the UPS guy hates me). My household has made a few hundred purchases though amazon without an issue, ever.
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"Worst Experience doing business with Amazon. I bought a 46 inch Samsung LCD TV ln46b630 from Amazon for $1000. Was very excited about the TV. TV was damaged in transit by the carrier. Called Amazon expecting that they would replace the TV and send it to me by expedite shipping. Boy, was I wrong!!
Amazon customer service rep told me that they don't have this TV in stock anymore. This TV is now selling for $1250 at other stores. They asked me to buy another TV from Amazon but they only have inferior TVs for $1000 compared to the one I bought. They asked me to buy an inferior TV for the same cost or more for no fault of mine.
The cust service rep told me that it is not a perfect world and all that bull-crap. They cannot do much about it and that things happen blah blah..This was the worst experience ever and I am not going to do business with Amazon EVER!!
The cust ser rep also ridiculed and mocked my suggestion of Amazon or their appointed carrier to pay the difference in price at which I bought the TV and what it is currently at the other stores. Very Very Unprofessional."
"I LOVE amazon! One of the best stores out there, only one problem - why do the sellers there claim in stock and then actually not have the product?"
"Amazon is quite possibly the greatest e-tailer in existence. And no, I'm not an Amazon employee (nor have I ever worked for them). I am just an extremely satisfied customer who has ordered nearly a hundred times from them (Amazon prime for 2 years now... it's the greatest thing since sliced bread!).
The fact that I can order something Monday afternoon and receive it (w/ free shipping) on Wednesday is a modern miracle.
That being said, I only have one complaints: for some shipments I received (electronics, etc.), the packaging and padding is very substandard (one air bubble for my ipod nano!).
Other than that, the only thing I hope is that they increase the variety of their clothing products... then I'll never have to shop anywhere else again (except Newegg and a few other tech sites)! "
"I had a poor reseller experience on Amazon.com. Beware of resellers in Amazon's Marketplace. "
"Bought a Kodak NiMH 1-hour battery charger. Arrived 3 days after checkout even with standard shipping. The package arrived nicely, was well secured, and the charger had no damage and was able to charge. Only complaint is that it's shipped by USPS, who need a better tracking system and the estimated delivery dates need a more accurate reading."
"Had a very bad experience. Amazon is the ONLY ONE that does not ship electronic equipment to Puerto Rico. They've got some lame excuse for not doing it. Although they keep sending me the sale emails with electronic equipment they can't ship. Anyway I ordered a couple of books and some BRay Disks and it seemed to take for ever to received. I've ordered from several other well known vendors with all sort of items and have had no issues. In the positive side the items were very well packed. "
"Great online store!!! No worry if you do not like anything and wants to return. Excellent return process too. To be honest, I stopped buying from other sites after experiencing in Amazon!!! I would highly recommend this site for all your purchases (which are sold by Amazon directly)."
"Amazon offered Panasonic 50" TV for $999.99 and get free Blue Ray Disk Player. It was ordered Nov. 21, 2009. They separated the order, charged me for the Player and still have not sent the TV. What a bait and switch. They keep putting off delivery latest date is Jan. 31, 2010. Beware when they offer items like this. I now have a player but no TV to use it with. It has gone beyond the return date so I have been forced to pay for an item I was to get free when I tried to purchase the TV. The TV is what I wanted when ordering, the player offer was not important. Shame on Amazon taking orders for items they apparently never had.
Never thought they would stoop so low using this bait and switch method."
"Excellent transaction. The book I ordered was back ordered but I still received it appx two weeks, with free shipping. It was much cheaper than any other site. I will order all of my books from Amazon."
"Amazon sellers often have prices that are hard to beat. What they don't tell you is if you have a problem with one of their sellers, the BUYER pays for all mistakes even if the seller
is the one who screws up. I bought a keyboard from one of their sellers and they sent
me the wrong one. They didn't even have the one they were advertising. Amazon requires
the BUYER to pay for return shipping even if the seller was at fault for sending the wrong item. The person who made the mistake is supposed to be the one who pays! Amazon needs to step in to the real world with their return policies. Don't buy anything from PRSurplus."
"I've never had a real problem with Amazon. They're tops in my book. When I have had problems with items themselves, Amazon was quick to fix."
"I've always had good results with Amazon, and have ordered from them for years - Books, DVDs, even food. Returns have gone smoothly too.
The Super Saver Shipping usually has the order ship prior to the date estimated when the order is placed.
The only thing I'll mention is that there is a sorting option in the left menu to look for items that are sold by Amazon, rather than another company selling through Amazon. Some of them have high shipping charges for small orders."
"I ordered a "Happy Hamster Wheel Runner", expecting that my nephew wouldn't get it until x-mas, and it was delivered in less than a week! I will surely be back for more!!!"
"They represent the very best in computer efficiency and accurate responsiveness. I happen to know the individual that was instrumental in the creation of the order software and he's a super person and it just trickles over to the ordering process. In short, AMAZON is the very best!"