ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
2/5

2015-03-11

"This is a review for Amazon.de (for some reason Reseller Ratings won't let me create a separate listing for Amazon.de).

Amazon.de will not pricematch.
Amazon.de will not refund even if their (high) price drops by 20% three days after you made your order.

Amazon.de will not combine shipping: I ordered three identical items, 47 Euros each, and Amazon.de had them shipped separately charging me 46 Euros for each shipment.

Will only order again if there's absolutely no other options (thanks to our thief and murderer 'president' Putin we're don't have a lot of shopping options here in Russia).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2015-03-10

"I have been a loyal amazon customer for awhile now. I really believed that they were a good place to buy items. My boyfriend had a mishap with items in the past but I haven't until recently. I was charged for amazon prime without knowing. It said I was a member since September of 2014. I was never charged in September and somehow I was being charged in March. I sent a very mean email to amazon and immediately stopped my amazon prime membership. It makes me want to stop using amazon if I am going to have a hassle every time they want to charge me with amazon prime. I have heard many people say the exact same thing has happened to them. This is awful and needs to stop. Loyal customers turn away because of this. I am going to look at any other option before I look at amazon. It is now my last resort. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-08

"I bought the Organic Matcha Green Tea Powder from Kiss Me Organics. It is a great product with a satisfying green tea taste. I used it to make cakes and drinks, and I think it's the best green tea powder I have ever used."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-03-08

"my advice is simple: don't sell on amazon, they will keep your money and will demoralize you with messages like: ''Transfer amount scheduled to initiate on Mar 9, 2015* '' that should change next week to ''Transfer amount scheduled to initiate on Mar 16, 2015* ''.........
I have the tendency to the skilled as thieves
I want to tell you my story:
I started like a buyer on amazon occasionally since 2013 but in 2014, I tried to sell on amazon.com, the first sale was in October 2014: a book, then 6 tablets but I haven't received my money (approxim 2100 dollars) and each time it finds an excuse,
the worst that they suspend my account,
I write a lot of emails to him but they did not respond.
So, don't sell on amazon, try ebay, it is very good and the service is best for either the buyer or seller. I'm right now a seller right now and the name of my store is :
My eBay Member id: centreleccanada_montreal
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-05

"I love Amazon. Years ago my biggest annoyance was that the free shipping was slow, but Prime just works for me. Now I order when I need something and don't try to batch things together in to large monthly orders. It's fast, easy, and reliable. How can so many people on here not like Amazon?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-05

"Excellent!!, shopping with them almost every day for years, I signed for Prime, so get all in 2 days, Love Amazon!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-03-03

"I'm a prime member on Amazon and love getting my stuff in 2 days or less! I have never had issues with items shipping and sold by Amazon, so 5 stars!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-03

"Love Amazon, have ordered for years and have had nothing but good experiences, returns have been very easy and painless, refunds are prompt!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-28

"I USE TO BRAG TO EVERYONE ABOUT AMAZON, HOW GOOD THEY WERE AS I HAVE BEEN A CUSTOMER FOR MANY YEARS, BUT THE LARGEST PURCHASE I MADE WAS ON A DIAMONG RING FOR OVER $15K AND THE RETURN POLICY WAS WITHIN 30 DAYS FOR ANY REASON, BUT I HAD A REASON, I HAD IT EVALUATED AND THE DIAMOND WAS CHIPPED, THE JEWLER IS IN TEXAS IS A SCUM BAG BY THE NAME OF "CHANDNI JEWLERS" ONE OF AMAZONS SCAM VENDORS! THEY REFUSED TO EVEN GIVE ME A RETURN AUTH EVEN THOUGH THYRE POLICY WAS "30" DAYS ANY REASON, NOW I HAVE RETURNED THE DIAMOND AND THEY HAVE HAD IT SINCE FEB 4TH YET AMAZON REFUSES TO GIVE ME BACK MY $15,500, 15 GRANS THEY ARE TRYING TO SCREW ME OUT OF, 15 BUIG ONES, I NOW HAVE TO SUE AMAZON TO TRY AND GET MY MONEY!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-27

"The best place to get almost anything. Being a Prime member is the best way to go. You have access to all the prime video plus free two day shipping. I always go to Amazon first when I'm looking for something."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-27

"My 1st go-to place for online shopping. They have everything you can imagine, books, cds, clothes, groceries, etc. and offer free shipping for orders over $35.00

Customer service and easy return policy makes shopping a breeze.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-22

"May be good place for buyers but worse for sellers. Amazon customer team is totally focused on buyers and biased. Whole team is unmature for decision making."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-22

"I've been an Amazon Prime customer for many years and I think that they are probably the best company that I've ever dealt with. To this date, don't have a single complain about anything (product quality, cancelling/changing orders, shipping, returns).

Very happy thus far.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2015-02-19

"I do most of my ordering from Amazon now and am very happy with that. I've replaced a lot of my department store shopping with online. I have Amazon prime and items are always delivered quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-18

"I'm an Amazon Prime member and honestly it is totally worth it. I receive my orders in 2 days using Free shipping. 99.44% of the time the orders are accurate. Prime is now being offered on so many products that there is very rarely ever a time I can't find something in Prime category. There is no limit on the number of orders you can make with free shipping. If you haven't signed up yet for Amazon Prime, but do a lot of shopping, seriously consider it. The yearly subscription is minimal compared to the savings thanks to free shipping. Not to mention all of the other bonuses Amazon Prime members receive such as free access to videos and shows. Love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges