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Amco Cellular Phone Accessories

4 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-05-17

"Found product on froogle. Easy to select from a variety of faceplates available for my phone."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-07-30

"ordered a cellphone charger on 07 23 comp confirmed order . my e mails 2 them are not answered. and cant get action on cust serv. phone very unprofessional. dont see any rating on this co. i typed my order # on their web site tracer and it came back invalid paid for this by credit card am starting to get worried "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2002-12-11

"I ordered a cell phone battery for my panasonic phone. It was allure and I ordered a titanium eb-tx310 battery that was advertised as 800 to 1000mah. It arrived silver instead of titanium and was only a 650mah power. I returned the item and e-mailed customer service over and over with no response. Now I don't even have the wrong item. I'm out 34 dollars and am a little angry."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-12-05

"I ordered a battery for a cell phone and charger. The battery would NOT work after giving it an overnight charge. Returned both the battery and charger based on the procedures provided by Amco Cellular at its site on 11/19. An email message was sent to AMCO per procedure, informing them the return was on it's way. I never received an email confirming receipt of the message I sent. I sent a followup on 12/4. Again, no confirmation was rec'd. I phoned customer service and got a busy signal on 12/4. On 12/5 left a voicemail message. I am expecting a credit to my credit card for the return. Per the procedures described at the site, it states Customer Service responds to email messages quickly. As you can see, this has not happened at all. Update 12/18: I'm still trying to obtain a credit back for my return. Leaving a message at the # posted at the site for returns does not work; no call back is rec'd. After doing searches on the internet, I found another # ***-***-**** and spoke to Frank. Well Frank was supposed to be checking with the Shipping Dept on the status of the return and he has never called me back. I called him, and the same story he would get back to me. No Call. Since then I have called him twice, now I am getting someone else stating Frank is not in. He does not return my call based on the messages I left."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use
N/A