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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-02-20

"Kudos! Delivered on time, correct size, great quality, and will be ordering more frames in the future! "


Verified
4/5

2014-02-19

"I ordered one frame plus mat board. Then I wanted to order another frame and mat board, different size, but couldn't remember which frame and mat board it was. It would be nice if the web site had a copy for another frame, then just let me change the size. I ended up getting a diff frame altogether because there was no way around it. Also the mat color selection - was difficult to see the colors. It would be nice if I could "hone in" on a color and see the 3 colors to the left, 3 colors to the right, in larger swatches so I could see what I was getting. Also, at checkout, I realized I didn't specify an acid-free mat board, but it was too late. There was no way to edit my order."


Verified
5/5

2014-02-16

"I have ordered from American Frame for over 20yrs! I used to live in Sylvania, Oh. Now I live 1400 mi or so away in Florida, as always their product is of the highest quality, very reasonably priced, and shipped promptly. I highly recommend this company. They always exceed expectations! "


Verified
5/5

2014-02-14

"Great! I love it! I will return for more purchase."


Verified
5/5

2014-02-13

"Always accurate cutting of mats and frames. Very pleased."


Verified
5/5

2014-02-11

"The frames are amazing and came in 2 days. The customer service rep I talked to was also very helful"


Verified
5/5

2014-02-11

"It is really easy to get exactly what you want. I have received my new frame from my last order and it was PERFECT and I love it. I have ordered two more and can't wait until I receive them. This is the only company to get your frames from.

bp
"


Verified
5/5

2014-02-11

"Always happy with the products, shipping, etc. Not a big fish, but here's where I buy my frames."


Verified
5/5

2014-02-10

"Great Service and speedy delivery!"


Verified
5/5

2014-02-10

"The frames were delivered fast. And the UPS delivery man used his best judgment and left the frames behind my storm door. I was very satisfied with my experience. "


Verified
5/5

2014-02-09

"I've been using American Frame for 20 years...when it was still just a catalog and not online...always great!"


Verified
5/5

2014-02-07

"Love being able to upload photo to see how it would look framed, all of the options for the frame kit materials, the low-impact packaging for the free frame samples, and the two-day turnaround for filling the order to shipment (placed order Thurs. night and was delivered by 4 pm on Wed. in a snowstorm)."


Verified
5/5

2014-02-07

"Easy to order the frames and accessories I need. Coupons are usually available to make the prices even better (check top right of home page for coupon link). I've ordered at least 9 different frames with supplies (foam board, acrylic, etc.) and everything arrives in great condition with easy to follow instructions."


Verified
5/5

2014-02-07

"They were a pleasure to deal with. The customer service man called me and emailed me back right away. The order was done correctly and packaged beautifully and sent quickly. I did find the website a little hard to use.

"


Verified
5/5

2014-02-06

"Quick delivery and product exceeded expectations! Will definitely be placing more orders with them in the future "