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Product & services pricing
4.91/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.53/5
Customer service:
4.78/5
Return/Replacement policy:
4.67/5

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5/5

2024-12-12

I'm very satisfied

"Excellent service, overall.

This is the second machine I buy from American Builds and both times, the service, feedback and quality have been excellent. The price is very competitive too.

Highly recommend.
"

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5/5

2024-12-12

Good work

"First off thanks Mike for helping me out to buy a bit of Tec for my pc, secondly american builds thank you for putting my PC together and delivering it to me in quick timing. Customer service is always on point. Keep up the good work"

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5/5

2024-12-09

Nice experience

"Bought a 14" laptop for work purposes, took just over a week from processing to delivery. Configurator is very helpful in choosing a specification that is compatible. Overall, the experience left me feeling confident in my purchase."

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5/5

2024-12-06

Very good

"My husband and I both purchased new computers from American Builds. The purchase process was easy (customer service was helpful where needed), communication about shipment was clear, and the computers have been great (I've had mine for about a year now and have not had any issues). Overall, two smooth purchases."

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5/5

2024-12-06

Thanks

"Kept me updated all through the process of the build, and on to delivery. Very happy with how my order was dealt with.
When compiling my build, was pleasing that the system notified me that the PSU I’d chosen was more powerful than needed, and I could save money with a smaller capacity one. As it happens, I’d deliberately chosen one with future headroom, but appreciate the alert, rather than just automatically taking my money
"

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5/5

2024-11-27

Everything is perfect

"I was sent a link to the product from a friend, so my overall experience of the website itself is limited. But once on the site I found t very easy to understand and navigate. The ordering process was easy and delivery was swift. Product was packaged greatly. I haven't used the product yet so fingers crossed it actually works. But I'm sure it'll be fine.

Edit: I have been using the product for a while now and I can report everything is perfect.
"

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5/5

2024-11-26

Very satisfied

"The miner I ordered runs perfectly and was delivered on time in secure packing to ensure no damage in transit. 24/7 online support for every need, I would highly recommend. Great service, very satisfied."

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5/5

2024-11-26

Never had a problem

"Never had a problem with them. Was able to get Antminer KS5 from them when everyone else was sold out."

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5/5

2024-11-25

Could't be happier

"Antminer arrived in 2 days, had an issue with one of the PSU not working. Support took me through how to test and then sent me a new one the next day. It was the best price on the internet by some distance. Could t be happier"

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5/5

2024-11-25

Very good

"From the idiot proof design process on their website, to the abundance of email updates as the machine was being built, to the rapid delivery; designing my dream mining rig with American Builds has been a blast."

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1/5

2024-11-25

Bad experience

"Bought some antminer parts and it said shipped all of the items and once I got one of the product, they added a new tracking number for the others that will come another week later. Very misleading, if I knew they were going to pull something like that, I would have of just purchased at Amazon and get it the same week with prime. "

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5/5

2024-11-24

Very happy

"Very happy about the whole experience. Customer service and quality of communication are great; I've had very good advice that resulted in purchasing a machine that fulfills my needs perfectly and I've been assisted very expertly with any questions I've had."

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4/5

2024-11-22

Slow delivery

"Second purchase using American Builds in recent months. Slow delivery."

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5/5

2024-11-21

Great

"Great communication throughout, bought a L7 over the years with no issues so far."

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3/5

2024-11-19

3 stars

"I'm pleased with the Miner S21 that I bought from American Builds itself, but their website is incredibly slow and laggy. Additionally, the packaging arrived damaged which was a bit of nuisance. Despite this, company has been quick to respond to my inquiries and offer solutions to the problems I encountered. All in all, I'm pleased with my purchase - just wished their website was a little bit faster and better packaged!"

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