"Arrived on time. Package/Item as promised. No fuss, no muss. Patient service people. Good job!"
"The first rep lied to me exclaiming that I need to add one of their optical drives to the notebook otherwise it would not boot, the second rep (a technician) told me that all the notebooks they had left came with optical drives and he would put me on a waiting list and it would be shipped to me if they get any more in but I wouldn't get my money back. He was rude and had bad information. They did give me my money back and I would have to re-order later if it came in. The third rep helped me but I had to call him twice before he looked around the other stores for me and it cost me $50 more to get it from the other store. I was looking forward to the purchase but the service was not great. Thank you third rep for at least looking around."
"Great computer. Fast delivery. Having trouble connecting to DSL through the internal wireless connection at home."
"This company did not disclose to me in the order process that it takes 5 days to assemble a barebone computer system before shipping. It was only after I called to inquire when it would ship that they informed me of this. But, they offered to ship it unassembled, which I accepted, and it was shipped completely assembled one day after my order. I was very pleased with the outcome."
"This is my second order with this company. They are efficient, experienced and sound friendly."
"They failed to ship my entire order, but charged me for the everything on the invoice. Further, they didn't indicate they couldn't ship part of it because it was backordered, and most of the sales dept. was clueless believing the item should've shipped. I have a feeling when this is no longer backordered, I'll have a tough time convincing them I payed for it and did not recieve it.
The Laptop works great though. It was a good buy."
"I ordered the ACI Stealth with the 9700. It looks great and was very well packed and arrived in a timely manner."
"Great transaction. Quick communication. Will buy from them anytime."
"I was concerned initially about using American CompuTech even though Pricewatch provided positive feedbacks and information. I am glad that I selected American CompuTech. The PC that I ordered with their assistance and input is performing exactly as I had hoped that it would. I would not hesitate to recommend American CompuTech to any of my friends or anyone else that is looking for a great company to deal with."
"Fast shipping. Good communication w/ multiple emails. Will DEFINITELY buy from again."
"Everything delivered in good condition, but some merchandise arrived later than the rest - shipped from different warehouses. Service guys responsive over the phone. Will buy again from them. "
"I just bought a notebook from this company. It got here fine and the system is as advertised but their customer support is horrible. They wanted me to leave feedback for them on some websites but they wouldn't answer my questions. When they finally got to answering my questions I had answers like "That is a windows issue" , or "no we don't sell a two prong power adaptor but you could just break the third prong off the one you have". And those great answers only came after four or five times writting back and forth. Yeah they'll sell ya a good computer and they'll tell you they will give you customer service, but that customer service is worthless. I wish I had not bought from them after going through the ordeal of having three seemingly simple questions answered."
"good company answered my questions fast and sent me a good but cheap computer. I recommend them!"
"I purchased a new motherboard processor and some memory. everything came neatly assembled. they do a great job, i have nothing negative to say about this company. delivery was quicker than expected as well.
thanks!
Ben"
"Mixed review actually. I got what I ordered on 06/04/04 and the equipment is great. My only complaint would be that it wasn’t shipped until 06/14/04 and it didn’t arrive until 06/22/04. That’s 12 business days or 18 real times days to get the equipment. I thought that was a little long. Other than that, I am very happy with the equipment and will use this vendor again."