"I placed an order six months ago and my American Express was immediately charged for the order, but I never received the merchandise. I have tried every way I know to contact the company. I have made many phone calls where all but one goes nowhere. I did get an answering machine on one, but never received a call back. Have sent emails and left messages at their web site, but no response. I tried to start an inquiry through American Express, but it had been more than sixty days since I placed the order, so no help there. I had placed many orders with them in the past, so I thought they were a reputable company. They still have a web site, but I'm convinced it is a scam and don't understand how they can continue to collect the money without providing the merchandise. Stay away from American Nutrition."

"This company appears to be a SCAM. Their 800# doesn't work. No answer to my emails. I ordered on 3/27/11. They processed my credit card and send me an order confirmation. It's now 5/6/11 with no response, thus initiated a dispute with the credit card company.

A billing inquiry in the amount of $35.12 with AMERICAN NUTRITION ISOUTH DENVER CO has been initiated on your behalf.
"

"I've been ordering from this company for a number of years, and I've always been happy with their prices and the quality of their supplements. Never had a problem until recently. I placed an order on April 14, they debited my account and sent me a confirmation the very next day, but now it is May 5 and I've not received my order. I have called both their customer service number and their business number. Each time I've called, the line picks up, is quiet for about 20 seconds, then automatically hangs up. I've sent them 2 emails and tried leaving a message on their web page help line. I requested both a delivery and a read receipt for my last email message. It was delivered, but has not been read. From reading the rest of these posts, I suspect that the company went out of business earlier this year but still continues to accept money for orders. I'm going to look elsewhere for good prices on the supplements I use. I just checked my bank account and realized that although the charge showed up as pending right away, it never did clear so I was not charged. Phew! Still, I'm going to start shopping with a different company."

"I placed an order on April 22 for an international delivery. Inquiries about my order have not been returned. Their blog and twitter stopped March 16 or 17...big problem here. WHY do they still have their website up and accepting orders??? Very bad. Wish I had read everyone's comments here before ordering. Beware."

"PLEASE STAY AWAY FROM THIS COMPANY.

I made order in March 20, 2011 and my credit card was charge the same day.
No goods received from AMERICAN NUTRITION INC.
No answer from customer support. Company phone is no answered!

This is scam!"

"ordered on March 20 2011 its now march 26 this should only taken 2 days they dont answer thier phone calls or e-mails on the other hand i recieved my order from Smart Powders with tracking number American Nutrition can learn alot from this company it has Integrity unlike American Nutrition TAKE THIS WEBSITE DOWN!!!!!"

"PLEASE STAY AWAY FROM THIS COMPANY. I wish I would have researched the company before making the purchase. I purchased $191.28 on March 4, 2011. Payment was taken on my credit card promptly afterward on March 6. I received an email stating my order was received on March 4, 2011. I have heard nothing since. I have tried calling the company and emailing several times and have heard absolutely nothing back! I hope I am not out of my money, it takes way too long to earn. Please do not make my mistake..."

"I ordered a nootropic - Aniracetam bulk powder - off their website (USPS Priority Mail 2-3 day shipping) on 2/22/2011 - got an email from "****@****" on 2/23/2011 that the package was going to be shipping that day. There was no tracking number in the e-mail.

Given the Priority Mail shipping method I selected (Priority Mail ships in 2-3 days) , I would have expected the package on the 25th at the latest.

It is now 3/4/2011 - 9 US Mail days later, and I have not received the package.

I called their main number 2 to 3 times throughout this period of time. They did not answer the phone on any of these calls. I left a detailed message with a callback number on the 2nd / 3rd try but have not heard anything back from them.

I have also e-mailed ****@**** and ****@**** 5 times in this time period and never got a response back from either address.

I took a risk ordering this product given the other negative review for VirtuVites on ripoffreport.com. Don't take the same risk.

I have filed a claim with my bank to get my money back."

"horrible customer service. i ordered wednesday morning, expecting a tracking number. no tracking number. i've called and emailed several times with no answer or response. these guys were once an excellent company who have fallen on hard times. i've contacted the better business bureau and reported them. "

"Really, really wish I had checked this site before ordering. It's been over two weeks (since promptly taking my money, of course) and not only has the product not shown, but emails and phonecalls inquiring about it have gone unanswered. I'm almost ready to write it off completely, but want to add my warning to the heap already here."

"Ordered from this company on Feb. 15, 2011. I received a confirmation that same day. PayPal money was pulled out the following day. It is now March 2, 2011 and I have not received my order! Tried to call & e-mail but no answer. When the Live Chat said that they were on no one picked up to talk to me even after waiting 30 mins! Tried to call... No answer! If they are having problems they should have e-mailed and said so! Or stop taking orders!!! I am scared that I may not be able to get my money back! Never deal with them again!!! Can I give 0 stars!!!"

"I placed an order on Jan 11. E-mailed support on Jan 20 asking about status. No response. It's February 9 and the order is not here. No e-mail updates. Terrible company, will never deal with again. A simple "I'm sorry, we're out" would have been fine."

"I ordered items on 12/17 and I got an email confirmation. I haven't received it for so long and I email twice and never respond. I called and it disconnected few times. Finally I reached a representative and she said that my order was backordered until March. Why didn't they put out of stock in cart instead of available in cart? She said they sent email already but I never received it yet even I already check junk email. I asked for a refund and I will never buy it from that company again."

"Bought an item on 12/17 and never got any communication other than the Order receipt. They don't respond to the emails either. Maybe they will haven enlightenment soon that business cant go along without customer support. Will never buy again from them. Buyers Aware"

"I ordered on 12/7/2010 & received email about order right away. Never got another email. Item still has not arrived. I have sent emails & tried to talk to online operator & still no answers. I will be calling & blowing the phone lines up on Monday. very dissapointed in their lack of communication. Will NEVER buy from them again! Buyers BEWARE!!!!!!"