"I don't even have my furniture yet but they keep telling me my order is ready and I see a delivery date and it is not ready. Then they have no news - check back soon on the order status for a couple of days. They put a date on the order and then it is not ready again. Value City Furniture is who I am tracking the order from according to my email and they are tell you to call the store. The store tells you to call them. Never again."
"I recently purchased a dresser and mirror from American Signature Furniture. After visiting their store near me and having a great experience with their customer service & sales teams, I went online to make my purchase. The process was extremely easy and straightforward. Their furniture is high quality and I would recommend them to anyone!"
"Worst furniture ever bought from any store in 30 years. They sold us beds that looked decent but no good quality-wise. Even worse than the beds were the dinning set. The cushioned chairs were left with deep dents after sitting on them just for a few days (our weight is average to slim side.) Most expensive furniture purchase ever for us since we got no use out of it.
Return/repair is offered but useless once you weigh the cost & benefit. We would still have just written off the whole thing as a bad experience. But, the management didn't seem to faze about our report about their merchandise was shocking. We had to surmise that they knew exactly what they were selling. note; actual purchase date was around 2012
We like this review site better because a well known review site seems to hide a bunch of bad ratings for one reason or another."