"All my knees were met. I was helped all through the process to complete my order. I really enjoyed working with American Trucks.com."
"Easy to find what i was looking for."
"My order left Kansas and made it to a stop in the Dallas area within a day of leaving origin. It sat there for a day then went to another location in the Dallas area where it sat for another day. On day 3 it went to COLORADO where it sat for 2 days. Then was sent back to the 1st place in Dallas it went after leaving the origin and was finally delivered 2 days later. Considering I live 2 hours south of Dallas this is simply another one of FedExs screw ups. The only other order I made with the company was also shipped by FedEx. When tracking continued to say "Delayed" I had the company inquire with FedEx who told them the item was either lost in shipping or had been stolen. The company sent out another item right away but it took me over 2 weeks to get what was supposed to be delivered in 3-4 days. My advise is stop using FedEx and make ALL your customers happy! "
"Purchased over $1000 dollars in parts for my silverado. Everything said it was shipping quickly. Delivery day saw one product delayed, one product that disappeared in transit and then what did arrived was a set of steps for a Jeep.
No step bars for the truck. Called AT and was told that they would send me a FedEx label and take care of the error.
What they didn't say was that I had to repackage and haul the 100lb steps to a FedEx facility. They didn't tell me that they were going to put another $500 on my credit card "in case i send them a box of rocks."
When I said I wanted the $40 handling fee back due to having to handle THEIR mistake I was told the best they could do was give me a coupon for $40 off my next purchase.
Needless to say I cancelled the steps and will buy from another vendor."
"Have ordered from American Truck for multiple different trucks, always quality products, great pricing, no hassle returns (If Needed) and fantastic pricing!!!"
"Was easy to Install. 2015 Duramax just had to do some trimming on bed to get upper bolt out after its all cake from there. "
"All around excellent experience. Highly recommend."
"Great service. I will comment when I receive my purchase."
"Good experience with purchase and delivery. Pretty crappy installation instructions that were included with the parts. Good thing there is a YouTube video with a person purchasing the Ford kit, and those instructions were super relevant to whatever shackles one buys"
"My purchase was a surprise for my husband's truck. Several modifications to give him his dream truck. As a wife who knows nothing about truck modifications and parts. I definitely received the help l needed from American Truck."
"Great website and prices and people "
"Easy to order. Quick shipping. Thanks for filter by vehicle to make choices easier. "
"The parts came quickly, but they were damaged. The first set they sent me you could tell that they were previously returned as the boxes were torn, taped up, and reassembled with cardboard from other boxes. They reshipped they items a few days later and they once again came damaged. They do not package parts at all, they just send them out in original boxes and hope that fed ex handles them properly."
"Always an easy ordering experience with great service."
"Easy to install, they look great. I noticed both side mirrors had little piece rattling in them. The driver's side puddle light falls out when sliding the mirror out for tow. Also when pushing it back in. "