"Nice website easy to use, customer service very helpful."
"It was fantstic. I´m from Austria/Europe an it was amazing how fast and easy every thing was.
Only thing it would be easier to find the parts what you need, the shop was ordered by part and not manufactor.
Gustav"
"ordering the part I needed was so easy. It arrived 4 or 5 business days after I ordered it, and instilation was so easy. "
"First time I've done business with them and certainly the last! My purchase arrived damaged and I would have to wait for replacement or return of my money while they settled the dispute with the shipping company. Really??? What did I do wrong, except pay for the item?? I did not save the original box, but I clearly asked customer service if there was anything I needed to do besides take pictures. They admitted the answer was "no" in a phone conversation. I just basically ate over $200, because I don't have time to play their silly games!!!! Consumers beware! I make many online purchases and have never had this happen to me before."
"Once again American RV delivered the RV parts I needed very quickly and at a good price. I highly recommend this company. Thanks again!"
"I recieved a bad electronic board from you and the requirement for you to honor the warranty was for me to pull my RV 45 minutes away for some dealer out of town to confirm that the board was bad. I bought another board from a local dealer in order to replace the bad board you sent to me and get my refrigerator working again. I do noty plan to buy anything else from American RV Company. "
"Veryt happy with the purchace and the service. Count on American RV Company for your purchases."
"American RV Company had the best price I could find on this power distribution center. I had never ordered from them before but the item arrived quickly and well-packaged. You can't really ask for more: low cost, quick shipping and correct, undamaged merchandise.
Thanks!"
"I have recieved the package and it appears to be ok, no damage. I have not yet installed it, so as far as operation, I can't rate it."
"I own a small RV service center in Montclair, California and and everything I have ordered from American RV CO. have been perfect, the crew there is very nice and super helpful.
Not taking anything away from any other RV supply company out there, but, ARVC has proven to me to be the best and your just not going to beat the price, let alone the service"
"Well, I have to UPDATE my review, see input below from sales manager. He called me said this was a mistake and took full responsibility and promised to get the order to me on time. I really appreciate this and the effort made to make it right. I received my order last Friday and got the parts installed on Saturday morning. The parts were all what I expected and installed easily. So compliments to American RV Co. and their sales manager. I'm much happier now this is a company that knows how to treat customers after the order.
Initial Review:
I decided to order here for the good prices. Very disappointed in the time from order to shipping. It was 3 days. Ordered on Tuesday, shipped on Friday. I talked with sales on Friday morning because I needed have the order by the following Friday. I was going to cancel the order and just go the nearest dealer and pay the higher prices because I need to have the RV ready for occupation. I was told the order was being drop shipped from Indiana. Ok it will get here in time. Actually dropped shipped from PHOENIX AZ and will not arrive until next Monday, too late to make needed repairs. Stuck with parts I'll have to buy locally to make needed repairs. Haven't received order so can't rate products."
"I was surprised when I found American RV Company's prices were half of their competitors for the parts I was looking for. I am very happy with the price and will buy from them again in the future."
"The gas valve was one-half the price of other retailers. Items were shipped quickly and arrived as promised."
"Exactly what I was looking for."
"It took longer than expected to receive package"