"First order for filters was great. I ordered on-line and we received them THE NEXT DAY!! Today, Phil was very professional and was great to work with. Good job!"

"I am very pleased with Amerimerc. Easy to order online and my order was shipped the next business day. I ordered 4 pool filters. Upon opening pkg one filter was cracked. My call to Amerimerc was answered immediately and another shipped out that day. Meagan, at Amerimerc, was very professional. I will be buying again from Amerimerc."

"Horrible, items not in stock - which they don't tell you. Shop somewhere else."

"I recently ordered a Grecian three tiered swimming pool fountain.

I paid a minimum charge for a pool techinition to install it but he could not do so as none of the fittings, plugs, threaded circular, threaded plastic part to run from my water source to the hose leading to the fountain were a correct fit. In addition, none of the plugs to block circulation fit (too large) in their places throughout the pool. Finally, there were not enough of these plugs for my pool.

As instructed on the website and the accompanying instructions, I called the company to exchange these parts. The response I received was that there are "no refunds" . I told the gentleman that I was not asking for a refund, just the promised parts. I am quite upset that this employee was rude and unwilling to represent the product as advertised.

After lots of back and forth he sent me an email asking for a list of what I needed. I need 10 smaller plugs, a larger threaded part to thread into my pool so it can be connected to the hose to the fountain.

Thank you for this survey"

"Items I ordered not in stock. They recomended alternate items."

"I am very pleased with Amerimerc's service department. The pool motor and pump I ordered did not work and I expected a real hassle on returning this high dollar item. The service person was very straightforward, helpful, and took care of the problem in record time. He also did a great job of follow up. I am really impressed."

"Buenos días me manda una factura del motor soplador falta mi dirrección que es la calle Mazo nº 4 bajo Izquierda lo demas esta bien el precio es en dolares o euros.
gracias y un saludo"

"Very helpful, quick response to my query and completion of sales order.SO-174393"

"what a great shopping experience...Phil was very helpful in my pool situation. Helped me figure the measurements, the type of cover best suited for my pool. Told me everything I needed to know & even gave me advice on the pros & cons of the different types of covers. Everything worked out well, & the cover was shipped very fast; perfect timing for the weather in my area. More companies should be as considerate as Amerimerc with their customers....Thank you, Phil."

"I was amazed at how quickly I received my order. I ordered it at 7:00 pm on Sunday and had the product in my hands on Tuesday. I was amazed."

"I was very impressed with the knowledge of the salesman Phil Miller, and ease of placing my order for a replacement light fixture for my 30 yr old pool.It really makes it easy to find things for old pools that hardly anyone knows about.I got my order exceptionally fast,especially when coming from Kansas and I'm in NC .I had family and friends coming over for the 4th and my fixture got here in time to install and enjoy the evening before.Thanks for your help and I will highly recommend anyone to check this company before others!
Robbie K
"

"my order for a pool safety cover arrived in three days and was exactly what i wanted. very pleased."

"Excellent customer service. If a problem arises, I'm sure you will get the same quality service that I received. Would not hesitate to buy from again."

"We found staff very helpful and very polite,We ordered from England for a delivery To France and they made it so easy congratulations Amerimerc your staff are a credit to you."

"Very good and helpful contact and support for us
as foreign buyers

thanks a lot"