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Amerockdecor

1 reviews
1.00 / 5


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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2016-09-21

Poor service, 25% restocking fee.

"The name and logo are purposely deceptive. Amerockdecor has nothing to do with the hinge manufacturer Amerock . It took a week for them to ship a stock Amerock hinge and they refer to Amerock as a supplier. I received an order of Amerock hinges and was unhappy with the quality. I was told I would have to pay a 25% restocking fee. Outrageous, but I said OK. 3 days later I was still waiting so I called them. I will get a credit to my card less the 25% fee, but I do not need to send back the hinges. Restocking fee for something that isn't being restocked? "

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