"I place an online order on Saturday, January 16, 2021, at 2:16 pm for one roll of Quartz Laminate and 5 Allure Aluminum Panels, 8"x10" and when I emailed about not receiving my order they responded that the factory where it came from was shut down for two weeks. After waiting for a couple of weeks I did not get any response to my various calls, and emails.
I did give Amplis an opportunity to contact me before I gave this review and still nothing. I will be sourcing another supplier and will not deal with this company ever again. They sell products that they do not actually have. I noticed this before too when I wanted to order other products and was told by a rep that they no longer sell them but they keep the ads on their site.
I am now asking my Visa card company to place a dispute and I hope I get my money back. Today is March 4, 2021, at 1:28 pm. "
"So I bought this Tamron 15-30mm lens from ProDigital2000 that has 6 years warranty less than 3 years ago.
This lens is supposed to be only used for a group shots in darker than usual situations on the red carpet where 24mm is not wide enough. Plus it has F2.8 and VC so it is perfect for handheld shots. So, 99% of the time it is not being used. It just sits in my photo suitcase most of the time well protected. Later on I wanted to use it but the focus ring got stiff. I have contacted ProDigital2000 and they said to send it in. But the lens had 1 year International warranty and WPPI event was coming up so instead I took it with me to WPPI where Tamron tech support was present and they repaired it under warranty. And back to the suitcase it went. I maybe took 50 shots with it all together. Few months ago I wanted to use it again but this time not only it would not focus but also zoom got stuck. I have contacted ProDigital2000 again and shipped it to them. In term they sent to Amplis that is covering for Tamron in Canada. After receiving the lens Amplis concocted a story that the lens was dropped and even sent a picture of the broken part which is way inside the lens. How can part break inside that deep but there is no external damage? In fact lens looks like brand new. The part looks like a tab (plastic or metal) that is being attached by a slither to something and on top of that there is a screw thread running through that tab. My theory is that this screw was over tightened from the factory and that is why it broke under stress. I was a toolmaker/designer for 28 years so I know what I talking about. They want $400 to fix this problem. The whole lens used is not worth that. I think these crooks are just trying to extract money since they are very busy because of the shady Tamron quality and they have to repair so many lenses. This is not the only design problem with Tamron lenses I have encountered. Their new G2 lenses are metal body painted without the primer under the paint so it is easy to scratch. They made buttons on these lenses so people wearing gloves can use them. How many people wearing gloves during photography? A very small percentage. Yet these switches are easily moved and so the settings of the lens change in a very inappropriate times so I am missing the shots because something is wrong.
I do love optics in Tamron lenses but the quality frankly zucks!!!!!! "
"Not pleased with their service. I sent a Tamron lens to them to be repaired for focus problems. They charged $80/hour for labour, and the bill ended up being $230 (plus the cost of me shipping the the lens to them). When I got the lens back, it was exhibiting the same problems as before. They have a guarantee on their repairs, so I sent the lens back on August 9th, after I had taken enough photos to be sure the problem hadn't been fixed.
I contacted them a few days ago to see whether the second repair job had been completed. Apparently their technician is away until September, so it's going to be about a 4 week delay between sending it in and it getting fixed again. Not impressed. I wish I had sent the lens to be repaired by the manufacturer (Tamron) rather than Amplis, despite the fact that Amplis is one of the recommended service centres in Canada.
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