"The team is always willing to help with what ever we need."

"Ordering was a breeze and will absolutely order again."

"In my opinion Amsterdam Printing beats out Pens.com across the board. On one occasion, I made an error on the text for some pens I wanted. I called to put the order on hold until I could make the change. Pens.com told me I could not stop the order it had already been processed.

With Amsterdam Printing, I am given time to look at the proof, and was even called by a customer service representative to make sure I was happy with the proof and that it was ready to print.

Not the case with Pens.com. They were more interested in getting the order than getting it right."

"Pens we get from Amsterdam are always a rage!"

"I could not get to my last order to reorder and was about to start all over again, then decided to do a 'Chat'. The nice and professional agent quickly found and reordered for me, which saved me a lot of time. The pens are always quality, and came within 2 weeks. Great products and service!"

"Simply stated, he is my sales rep. Richard excels in customer service by going above and beyond. In all the years, never have their been an issue with any of our orders."

"I have ordered envelopes numerous times from your company. I was disappointed that the Font was not nearly as bold as previously and more concerning, the return address was spaced much too low where it should have been. The job was not professional and embarrassing. It is unfortunate and I will not be doing business with you again!"

"Nice Pens, quick delivery"

"Quality & engraving was great. I especially liked the weight of the pen. "

"Easy because I know what I want to order. It was a reorder. Easy either way helpful service rep. Nice.
The pens and designs are wonderful.

I will say the prices are steep. For a pen to cost in bulk $2.79 or $3.79 each is too high. I think they can find a way to give us the same quality for less.

"

"Rep was very helpful. Assisted in finding the pen we were looking for. Shipping was fast and efficient!"

"I was expecting a proof prior to completion. The company name is very small on the pen.
This is the first time I have been disappointed with an Amsterdam product. I never saw an option to request a proof of the printing. "

"Amsterdam billed credit card upon completing the order... then billed the card again... I complained and they assured me this would be resolved. a week later, I received a notice of non-payment in postal mail. Now told I need to contact a different company to resolve the double-billing. Not the quality I expected on the accounting side. "

"We made very careful high quality art with logo-matched colors. The first set of glasses were way off. I raised the issue and was promised a proof of the actual next print run. I got a digital proof instead which looked fine (as had the last), but the new set of glasses were even worse than the last. Gray is not blue, and the prints were terribly misregistered. Would not order from these folks again."

"Great customer service and friendly. Will re-order when necessary."