"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Great product. Created and shipped quickly."
"I ordered printed pens through Amsterdam's website. When I received the pens, they had messed up our logo and the print below was so tiny that it couldn't be read. I called to let them knowt hat I wasn't happy with my order and they offered to re-print. We discussed the changes to be made and they even sent a proof. I was warned that printing space was limited but they felt that they could do better. The printing on the second order was a little better, but not much. It still takes a magnifying glass to read the print if you don't have 20/20 vision. The print should have been stretched longer down the pen and further around the pen. The same day, another company I work for received a sample pen from Amsterdam with printing almost all the way around -- the size my printing should have been. If I hadn't received the sample pen, I would have thought that they did the best they could but now I think that they just didn't care. I didn't call them for another re-print because I don't need another order of poorly printed pens. I'll just call somewhere else next time."
"I ordered personalized pens for the teachers at my school for Day of the Teacher. They all loved the pens! Everyone can use another pen in the purse or pocket, and Amsterdam pens are high quality! The ordering was easy and fast!"
"Great experience from beginning to end.
The end product was exactly what I anticipated.
...and it was delivered very quickly."
"Received our custom logo envelopes in a very timely manner. Artwork was as expected. Will use them again"
"Unhappy with our purchase, unable to view the imprint on the forms we ordered. Was told by customer service that the shift supervisor said thats the best we can do! I THOUGHT THIS WAS A PRINTING COMPANY? "
"I ordered the Madison Avenue pens from Amsterdam. It was the first time I had ordered from them. Not only was the staff friendly and knowledgeable, I got the Engraved Pens within a week of ordering them and they were absolutely beautiful. Great quality, the engraving was perfect, and the pens write beautifully. We have clients coming in requesting to have one of these pens. Very impressed."
"It was my first time ordering from APC after getting a sample ENTICE pen. Ordering was easy & delivery was prompt without any problems. The pen was not only attractive, but also wrote very well - it became a must-have at work when I distributed it to some friends. Am actually thinking of reordering the same pen, again without printing - classier look, I think"
"We have been ordering pens from Amsterdam (Union Pen) for many years. Recently our law firm started ordering a different style of pen every so many orders. My staff, clients, and every person we give the pens to are very happy and love the way they write. We have had people ask where we order them from. Very High Quality product and very pleased with the customer service. Thank you so much for everything your company does. VERY PLEASED and will never order from any other company!"
"I was pleasantly surprised by the quality of printing on these little magnets. It is great to be able to design items myself online, press a button and voila, done."
"This is the first time we order from this company and we were very please with its service."
"we are not happy with our pens. Had I known it was "clear" orange barrel I would have requested white ink. The type is so small it can hardly be read, the barrel of the pen is large enough for a bolder or larger print. It is possible to return and request new pens? Rose Ruyak ***-***-**** ****@****"
"My recent order was the key clips, gosh this has been the best investment I have ever made. I'm so happy with my order, when i give a clip to ever of my customer they love them. Late I see them walk in and they have the keys on the clip, I loved the colors and the quality of the clips are durable. I am just so satisfied with this order. Thank you Amsterdam! I will order more pretty soon."
"Product came out beautiful and will be appreciated by our staff. Thank you. "
"Whenever I order my product it is here within a few days and always as ordered. I had a problem once and it was fixed immediately to my satisfaction. I normally order Journalist pens and find they are well balanced and do not fall apart. They come in rich colors that appeal to all our customers and represent our company well. "
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We were able to contact this customer and satisfy this issue.
The feedback from our customers is essential for our 100% Customer Satisfaction Guarantee mission. Our Customer Service team is always ready, willing and able to serve. We will do whatever it takes to accomplish customer satisfaction.”