"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"I submitted my order and decided a few minutes later that I wanted another set of different colors. I reached out to customer service, and the person who answered was able to add to the order while still giving me the first time customer discount. Very satisfied with the pens. Everyone comments on how perfect they are for my business and how well they write! "
"Great way to promote our company"
“Thank you for the fantastic review! We're thrilled to hear that you are satisfied with the quality of our ink pens and that they are helping to promote your company. We appreciate your business and look forward to serving you again in the future.”
"We ordered pens for our winery, and the transaction was smooth. The pens were of decent quality, especially for the price. Would purchase again."
“We are thrilled to hear that you had a smooth transaction and that you are happy with the quality of the pens you ordered for your winery! Thank you for choosing Amsterdam Printing, and we look forward to working with you again in the future.”
"Everything was great with my order "
“Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with your order. Our team always strives to provide the best service possible, and we're so glad to know we hit the mark for you. Thank you for choosing Amsterdam Printing!”
"Customer service individual did not understand I wanted a fold over business card holder, sent wrong item. Then they sent me my 2nd order with someone else's info on my fold over. Then let me with the burden to dispose of the 1000 items, they couldn't even send a shipping label to return. "
“I'm so sorry to hear about the issues you experienced with your orders. That definitely doesn't meet our usual standards of service. We understand how frustrating this must be for you. Please know that we take customer feedback seriously and will address these problems internally to prevent similar situations in the future. We have reached out to you directly to resolve your issues, ”
"My original delivery could not be located, Amsterdam reprinted my order and shipped to me at no additional cost. What a way to stand by a "satisfaction guaranteed" policy. My recipients loved the gift set.
Thank you!"
“We are thrilled to hear that you had such a positive experience with our customer service team, and we're so glad that we could make things right for you! We're delighted that your recipients loved the gift set. Thank you for choosing Amsterdam Printing!”
"The pens are just fine but even though I paid a LOT to get them expedited, they were a full week late for the event I ordered them for. Lesson learned. "
“I'm sorry to hear about your experience with the delayed delivery of your order. I understand how frustrating it can be when items don't arrive on time, especially for an event. We strive to provide a seamless and timely experience for all our customers, and I apologize for falling short in your case. Thank you for bringing this to our attention - we have reached out to you directly with a resolution. ”
"very happy very very happy"
“We are so thrilled to hear that you are very happy with your order! Thank you for taking the time to share your positive experience with us. Look forward to serving you again in the future!”
"My pens are amazing will buy again "
“We are thrilled to hear that you love your pens! Thank you so much for the positive feedback. We look forward to serving you again in the future.”
"The staff was great to work with! Sent proofs for our approval and everyone loved the bags, sports bottles, and ceramic coasters. "
“Thank you for the amazing feedback! We are thrilled to hear that you had a great experience working with our staff and that everyone loved the reunion gifts. Your satisfaction is our top priority, and we are grateful for your support. Thank you for choosing Amsterdam Printing!”
"The promo clips came out beautifully! I was afraid the Silver ink on White would be hard to read, but it turned out very elegant! Design and ordering online is very easy. I'll be back."
“We are thrilled to hear that your promo clips turned out beautifully! It's great to know that the silver ink on white looked elegant, and we're glad that you found the design and ordering process easy. Thank you for choosing Amsterdam Printing, and we can't wait to work with you again!”
"I bought 5 different colored pens and had my daughter's business information added on. She loves them and so do her clients! They are well made and are a pleasure to write with. Alot of space for all the information is available. Thank you for a great product and great service. Well be back for more. "
“We are thrilled to hear that your daughter and her clients love the personalized pens! Thank you for choosing us to help promote her business. We look forward to assisting you again in the future!”
"I ordered a pen that you suggested suggested only to find out it wasn’t available!"
“I apologize for the inconvenience you experienced with your recent order. We strive to provide accurate and up-to-date information about our products, and it's disheartening to hear that we let you down in this instance. We have reached out to you directly with a resolution. Please reach out to our customer service team so we can assist you in finding a suitable alternative. Thank you for bringing this to our attention.”
"Great Products,quality and prices"
“Thank you so much for your wonderful review! We are thrilled to hear that you are happy with our products, quality, and prices. Your satisfaction is our top priority, and we appreciate your support.”
"I absolutely love the pens I ordered from Amsterdam and so do my customers!"
“We're thrilled to hear that you and your customers love the pens you ordered from us! Thank you so much for choosing Amsterdam Printing for your promotional needs.”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you so much for sharing your positive experience with us! We are thrilled to hear that our customer service team was able to assist you so efficiently and that you are satisfied with the pens. It's great to know that they are a hit for your business. We appreciate your support and look forward to serving you again in the future!”