ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-11-21

My favorite pen!

"I really like these pens. I received this sample and it was my favorite...I finally ordered some! We give them out to our clients and they really like them too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-20

Thank YOU!

"We had a great experience through the entire order and it was delivered way before time expected. "


Verified
1/5

2019-11-17

Late

"My items were supposed to be here the day before our trade show, open my email and it says it will be delivered the day of....but it actually came the day later. I returned my items and am waiting on a refund. "


Rep reply posted 2019-11-17
A rep from Amsterdam Printing , amsterdamprinting, has responded:

“We apologize that the delivery of your order missed your deadline. We are as equally disappointed in ourselves for not meeting your expectations. We hope you found our customer service helpful with this issue and would love another chance in the future to show we are a company that can be trusted. Thank you for your feedback.”


Verified
5/5

2019-11-14

Pens with Stylus

"The ability to chose different colors of my choice and number of each color was really great. No other pen promotional company has offered that! I was so happy I found the kind of pens I was looking for."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-08

Amazing print quality! Very impressed and proud to share these with our staff and customers.

"Easy to order and received in the time frame we needed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-08

Simple

"Ordering and putting together what I wanted was an easy process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-05

Great pen

"Great pen, a great purchase with a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-11-04

Nice pens, nice touch

"They pens are good quality and a nice touch to our business. We are using them as a marketing tool when customers steal our pens they think about coming into our store. Our employees also enjoy a professional look when handing to sign. Initially there were some snafu's on the logo and printing, eventually it was worked out with a suggestion by the company as printing on the pens is more difficult. Although it was fine in the end it took a month or two to work this all out and I was charged extra pens. With all the fees for logo creating etc etc which is where they make their money I reduced my rating to 4 stars because I think the length of time to get a resolution waiting on emails and calling in the process and of course every time you call you have to go over the whole story, could have definitely been better attended. Side note I may have literally received 6-7 invoices between mail and email, more attention to that then getting my product done. That's a bit much when you get invoice after invoice and I paid with a credit card. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-03

Great commitment to excellence!

"There was a mixup on my order and they made it right at their expense! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-01

It was Great

"Great pens, Great price, Great service, Great turn around. Enough said"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-10-31

Nice quality!

"The pilsners were a nice quality, the customization was perfect, and the order was packaged with care. Highly recommend! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-10-31

A Bit Hit!

"We provided our mugs as gifts at our annual conference. They were a huge hit! We will very likely order more. High quality mugs, and excellent display of our logo. Thank you! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-10-30

Perfect & On Time

"The custom beanies are exactly as we order and they came exactly on time! Both times we've ordered items from this company, we have been pleased!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2019-10-30

Twist action pens

" Ink leaks and leaves ink globs as you write. actually makes a mess all over documents , not happy with this issue at all, Loved the style and easy to order, maybe little flimsy but this Ink issue is bad. would not order again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-10-31
A rep from Amsterdam Printing , amsterdamprinting, has responded:

“We apologize you have come across this issue and have requested a company agent contact you to resolve. We are sorry for any inconvenience this may have created and promise to make this right. Thank you for the feedback.”


Verified
5/5

2019-10-27

Great customer service on the phone

"I had to contact the company about a mistake in pricing on pens. The flyer mailed to me had a per piece price which was the same regardless of the amount ordered. When I placed the order, the price shown was incorrect. I tried using the Chat feature and just got frustrated. The person on the chat with me was not helpful at all and couldn't seem to understand that the pricing I expected was on the flyer sitting in front of me. I called the company and, fortunately, was able to resolve the issue with Janeth Arcayos. She was a big help and got the issue resolved fairly quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process