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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
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dog52
Verified
5/5

2004-02-13

"This is a astronomy equipment store. I feel confident in 98% of them as having the utmost in quality care and customer service. You will be treated with patient knowledgeable sales people who are out to make you happy rather than steal your dime. Expect the best as well as prompt shipping. This is not one of those NYC slicksters w/ the NJ mailing addresses. I live in NYS by the way.

Roger"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
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