"Despite all bad reputation from anitec,i can't even borrow thier phone to make a phone call after spending more than $400 on a moniter from them.These will be my last item from anitec. "

"bought intel x-25m 160G G2 from anitec, very fast shipping, no problem. but its shipping charge is too high comparing with other firms. i strongly suggest that anitec should lower its shipping charge, otherwise nobody bother to order from this firm."

"Bought a Samsung P2370HD Monitor from Anitec. It came with a partially functioning remote control. When called Anitec they referred me to Samsung for a resolution. They appear to show no accountability for shipping defective product."

"I purchased an Asus eeePC from which had an intermittent Bios problem which was on the first day. After calling them they sent me email telling me they would replace the unit _ GOOD LUCK -
After driving for 1.5 hours to the store the, the service fellow said that because the unit was intermittent they would have to keep it and check it and then send it to ASUS for repairs if need. Nothing was offered as far as a replacement unit.
Several emails have only achieved an apology but nothing on a replacement. I finally sent the whole unit back to ASUS and am awaiting their reponse.
AS FAR AS ANITEC .. BUYER BEWARE.. Once they have your MONEY that's it. YOU OWN THE PRODUCT.
Lesson learned, hope others will benefit from this information.
Disgusted with ANITEC.CA
"

"I've been purchasing items from Anitec for a few years now, and they are quickly losing favor with me. Mainly it's their return policy which turns me off. They state clearly (in store) that ALL returns will be subject to a 14-25 percent restocking fee, yes, ALL returns.

So, unless you are sure of what you are buying, know you're not going to need to return it, shop somewhere else."

"Bought from them twice, once jan and then in Sept. Both times orders shipped next day and received without any problems. Pricing are so-so, but I am compairing to the US prices here. Did not have problems with the products, so do not know how they will respond if there is a problem. Will buy from them again."

"great service, speedy delivery. got my order in 2 days. keep up the good work...Y in victoria b.c"

"I chose Anitec for their prices, on a few of the items I was seeking they had the lowest cost (and all items were listed in stock, or at the warehouse), but I was to pay for it in the end.

Where to start...

Firstly, they're online bank payment option does not include several major banks, including mine. I was forced to withdraw cash and have my brother use his bank account to make the purchase.

I recieved an e-mail immediately thanking me for my order, which was little more than an invoice and a promise "If there is a problem with your order, we will notify you by email or phone call. For further assistance, please email to ****@**** quoting your Order Number for faster response."

I thought all was good until several days passed without any notification, only by logging onto their site periodically did I know if anything was happening at all, it took 2 days to confirm my payment and then my order sat as processing for 2 weeks.

I was never contacted by phone or e-mail to let me know they had sold me an item they didn't have. Rather sneakily they changed the status on the website for the video card from "Available" to "Taking Orders" (a few days after my order), and then later removed altogether after I e-mailed them asking what the holdup was.

What upsets me is that they tried to hide the fact they had no stock, making false promises to lure in customers. Had I known I'd be waiting 2 weeks before delivery, I would have gone to my local store or ordered through NCIX.com and paid a little extra."

"Absolutely the cheapest prices on the net. Total online shopping for me. Excellent shipping. Everything arrived as I ordered it. Will be purchasing the rest of my components for my rig from anitec in April.

Very statisfied."

"Excellent store monitor and Dvi cable arrived in immaculate condition. Prices are super excellent.
My store of choice from now on."

"Excellent as usual. Order came quickly, was well packaged, and was as advertised."

"quite unhappy with anitec this time.
Purchased a harddrive to get my system running again on monday night. The order was shipped FRIDAY of that same week. I was expecting it to take that long to arrive at my house, however i was disappointed with their SLOW action of shipping. "

"INCREDIBLE SERVICE! ANITEC was very helpful and know exactly what they are doing. Would recommend to everyone!"

"A very good company to buy from. Great customer service and quick shipping."

"This is my 20th purchase from Anitec. I have never found a better, faster or cheaper PC parts dealer in BC or Western Canada."