"Great place to buy a battery or two....."
"Vanessa Humphreys was very cordial, helpful, and efficient.. She seemed to enjoy my warped, 70 yr. old sense of humor; or she was being polite. That's another plus. My order was done in minutes.
I'm sure she represents the company's values and my batteries will be excellent.
Ed"
“Hi Ed!
We are incredibly grateful that you took the time out to leave us this note and to share your prestige opinion on APEX Battery experience with Vanessa. We take our pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
Again. thank you for your business and for this great 5-star review. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hope to serve you again, soon!
Apex”
"I have been buying scooter batteries for years now and always good customer service and the best price around."
“Hi,
Thanks for taking the time to share your prestige opinion on APEX Superstores. We really appreciate you being a loyal customer and helping to share the word about us. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
If you ever have any questions or issues feel free to call 855-888-APEX or email us at help@apexsuperstores.com
We’re here for you anytime.
Apex”
"Would have preferred Amazon check out in lieu of PayPal, but when selecting Amazon, the page that it would open up with always glitch then close out back to the previous page. You all may want to look into this so that I doesn't create other security/customer problems (i.e. - accidental overage charges due to repetitious attempts to order). Other than that it was a good experience overall."
“Thank you for your business and the review! If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
”
"Very easy to do business with."
“Hi,
Thank you for your business and the great review! If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex
”
"Good reviews on batteries and fast Checkout. Every link brought me to where it was supposed to. Thank you apex"
“Thank you so much for this great 5-star review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"The site is easy to use. Chat is available but I didn’t need it. The batteries are correct size and manufacturer."
“Hi,
Thank you so much for this great 5-star review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"needed battery for new tow behind mower...
sales support gave great support..."
“Hi,
Thanks for taking the time to share your prestige opinion on APEX Superstores. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"great customer service. disliked that shipping was more than cost of one battery. understood that customer rep did all he could."
“Hi,
Thank you for your business and the review! We’d love to continue providing great service to an awesome customer like you.
With regards to the shipping fee, Shipping batteries are expensive unfortunately and while we have great negotiated UPS rates there is what amounts to a Minimum shipping charge (around $10). Note if you add more than 1 piece the price only increases by a small amount. Also note that some retailers will offer free shipping but the price will be double, this is to account for the shipping charge. Unfortunately, free shipping does not exist but we are a factory-direct manufacturer and try to keep our prices low and shipping prices transparent and as low as possible.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"needed to find replacement battery for my Bluetooth speakers and I went to 8 different sites even called 5 companies and they were unable to help me. Came across Apex Battery webstie and Nick the online rep helped me and lookedup other infrmation I had asked for. Very happy with customer serivce."
“Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"I rather buy quality products made in America anytime!"
“Hi Kenneth!
Thank you for your business and the great review! Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com”
"I kept trying to check out and it kept giving me a weird screen. Took 5 times to get it to go to the checkout. Kept sying I couldn't email them from that page. Uh, wasn't trying to email anyone.
Plus I HATE the chat pop up. Give an option but don't pop it up on me.
Shipping is something I do all day long and I found the price to be outrageous. More handling charges than shipping I would imagine. I'd be happier if it was up front and called shipping and handling instead of just shipping. I understand people have to be paid to package and ship.
Lastly... I had issues figuring out which exact battery I purchased before. Which 'brand' under the Apex brand since there are so many options. Wish that was a little easier.
When it comes to the life of the battery they last me around 11 to 12 months. I am not in my chair all day long so i would suppose that to be half the time for someone who is. Not great when 6 years ago the same batteries would last so much longer. But that is quality and i don't get why it went down for all brands? From trying others, I came back to Apex and hope I got the right ones. "
“Hi Jesy,
We are extremely sorry to hear about this and even more sorry to disappoint a customer maybe because of the system error. We'd like to make sure that such issues don't happen again.
With regards to the shipping batteries, Shipping batteries are expensive unfortunately and while we have great negotiated UPS rates there is what amounts to a Minimum shipping charge (around $10). Note if you add more than 1 piece the price only increases by a small amount. Also note that some retailers will offer free shipping but the price will be double, this is to account for the shipping charge. Unfortunately, free shipping does not exist but we are a factory-direct manufacturer and try to keep our prices low and shipping prices transparent and as low as possible.
Again, we're sorry for what you've encounter issue and thank you for your business. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We look forward to hearing from you. Your feedback makes us better.
Apex
”
"was easy to find product and easy to buy."
“Hi,
Thanks for the awesome review and helping to share the word about us. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"Your rep, Napoleon Ventura, was a great help in selecting the preferred batteries."
“Hi,
Thank you for your lovely note. I so appreciate you taking the time to share your experience at APEX Superstores with Napoleon. We’d love to continue providing great service to an awesome customer like you.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Apex”
"Kristen Wrigley helped me"
“Hi Andrew!
Thanks for taking the time to share your prestige opinion on APEX Superstores with Kristine. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hoe to see you here again, soon. Cheers!
Apex
”
A rep from Apex Battery, apexbattery, has responded:
“Hi Bill!
Thank you for your lovely note. We so appreciate you taking the time to share your experience at APEX Superstores. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We hope to see, here again, cheers!
Apex”