"Missed out on a motorcycle trip due to receiving wrong battery at first, a online representative took down my information, gave me a link for the battery. Then tried to contact company to get information on return and getting correct battery ordered, sat on phone lines from 1530hrs PST till 1700hrs listening to a recording always telling me they were open and I was #1 in que then on forth listening of that pre-recorded message was dropped into a voicemail box then line was disconnected, this happened several times until at 1700 the message changed to " sorry we are now closed, leave a message and we will return your call". The odd thing is the website and personnel confirmed closing hours of 1800hrs PST. Left two messages in voice mail not one was ever returned. Finally after looking up the battery myself since all employees I spoke to said the original battery they sent me was the one that should of fit and being told that in some cases it was needed to turn or flip the battery to fit, as if some how looking at the battery well or my own intelligence couldn't figure out how to install the battery I found the correct battery and ordered it, and resent the battery back which I have confirmed was received back at Apex on Feb. 03 as of which I have not had my money from the first battery refunded. The product I'm happy with as I was with the first battery I purchased back in 07' but sadly to say after this experience I will be looking else where to purchase future batteries."
"got what i ordered, quickly and at a good price"
"Delivered quickly & satisfactorily. Thanks"
"I am very happy, batteries arrived on time, and no hassle at the time of the order......another satisfied customer. "
"Awesome deal! Fast delivery! Would highly recommend Apex Battery to everyone."
"Though the battery I orderd was not in stock, apex touched base about that the next day and provided an acceptable delivery date and answered a further querry I made in responding promptly. It was hard to view their site on my phone but their prices are GREAT. "
"Good price and prompt shipment."
"Got the bulbs, Fast shipping , well packed , Thanks"
"good price and quick delivery "
"great battery, quick delivery! "
"Very satisfactory, nice and quicky delivery, I will look for you again on my next purcharse, Thank you!"
"Quick and easy transaction."
"Will not be ordering again, batteries were not shipped safely and arrived with small dings and dents during shipping. Hoping they don't eventually crack and leak."
"The battery was fine and it arrived quickly, but I found out that if they have to replace a battery under the manufacturer's warranty, you have to pay for shipping for the replacement battery and for returning the defective battery to them."
"Only one minor complaint, the instructions didn't match the product (electrolyte container process). It was easy to figure out, but you need to update the instructions "