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Verified
1/5

2021-05-20

Took Money, No Battery

"A week after I ordered battery and Apex took money, I called to check on order and told it was back ordered with delivery 3 weeks out. Claimed they had notified me. They had not. Love it when companies take your money and the product is not in stock. Canceled the order"

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Verified
5/5

2021-05-20

Battery

"The battery I ordered arrived in good time. A satisfying experience."

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Verified
5/5

2021-05-19

Good Site

"Vanessa Humphreys was very helpfully in selecting the right batteries"


Verified
5/5

2021-05-19

Apex APX1280F2

"I have bought 5 or more batteries from Apex. They normally last me 6 to 10 years before replacement is needed."

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Verified
5/5

2021-05-17

Great Customer Chat

"Chat was fast and helped me immediately with battery selection."


Verified
4/5

2021-05-16

I got a charge out of it

"Website had many product options but when I made my selection the detail section verified that is what I needed."


Verified
4/5

2021-05-16

Still checking them out, but so far so good...!!

"I just received them yesterday.
Haven't even made it through one charge.
"

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Verified
5/5

2021-05-12

Pleasant and courteous

"Napoleon was very helpful. I appreciate his providing a discount code to offset the shipping. "


Verified
3/5

2021-05-10

Front to back left to right

" I appreciate everything just think I ordered wrong. I made it work."

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Verified
5/5

2021-05-09

"Had product I needed. Thank you"


Verified
5/5

2021-05-07

Very easy ordering with excellent products

"I ave ordered from Apex for several years and have not been disappointed yet!"


Verified
2/5

2021-05-07

Haven’t got the battery yet and haven’t heard from the seller.

"Paypal charge went through 10-11 days ago. I haven’t got the battery yet and haven’t heard from the seller."

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Verified
2/5

2021-05-04

Poor customer communication

"I ordered batteries through the website. The site said they were in stock. After two weeks they had not been shipped and I called customer service, who said the order was still being processed but would be complete soon. After two more weeks, they had still not been shipped. I called customer service again, and it turns out the batteries were actually out of stock and backordered, and I was not informed of this at any point! Over a month later, they are sending me an alternative battery, but this should have happened when I initially placed the order!"

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Verified
5/5

2021-05-04

Quick and accurate

"This is my first time on this website and was very easy to navigate"


Verified
2/5

2021-05-03

Unorganized

"I placed the order by phone...waited for delivery...nothing. called them weeks later, they had no record of the order. I placed it again. Now there is a 4 to 6 week delivery time. Then...they double billed me and charged my card twice. (Still waiting for the refund)"

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