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Return/Replacement policy:
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Verified
4/5

2014-12-14

"There are 2 versions of the battery. One has F1Male connectors and the other F2 Male connectors. I specifically requested F1 connectors or to include the F2 to F1 terminal adapters, because my device has F1 Female leads.

They sent me 2 new batteries with the F2 connector. It was necessary to replace the jumper wire and make a pair of adapters. Unlike most consumers, I have the tools and supplies at hand to do this. Most consumers would have had to either order the adapters at additional expense or return the batteries.

On the plus side, the batteries do work excellently, and were a good price.
"


Verified
5/5

2014-12-14

"My order was exactly what I expected and worked right out of the box. No problem finding what I needed and prompt delivery was satisfactory."


Verified
5/5

2014-12-14

"Fast and reasonably priced. 'Will purchase again."


Verified
5/5

2014-12-14

"I received the battery I needed in quick time and at the lowest price I found. That is the way to get repeat customers in my book."


Verified
5/5

2014-12-14

"Customer service rep was awesome (resolved a problem). I will definitely buy from you again and highly recommend you to others. Thank you!"

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Verified
4/5

2014-12-14

"I got the product within the time specified. And it was what I ordered. But I never did get an email to be able to track the product. Also, the order confirmation status box was always blank. "


Rep reply posted 2014-12-17
A rep from Apex Battery, apexbattery, has responded:

“Hi John

Because the item you ordered was so small it was sent via USPS (regular envelope postage), which we currently don't track. Had it been a larger USPS, FedEx or UPS package you would've had tracking info.”


Verified
5/5

2014-12-13

"I got Battery in a timely manner!"


Verified
5/5

2014-12-13

"The batteries arrived sooner than I expected and appear to be in excellent condition. Time will tell how they perform."


Rep reply posted 2014-12-17
A rep from Apex Battery, apexbattery, has responded:

“Please let us know if you ever have any issues with our products-- Thank you.”


Verified
5/5

2014-12-13

"Very easy to order sales was helpful and quick shipping
Bill
"


Verified
5/5

2014-12-13

"Everything about the sale from order to delivery was excellent. Definitely a top notch dollar value!!"


Verified
5/5

2014-12-13

"Battery was damaged in shipping and was promptly replaced. You people rock!"


Verified
5/5

2014-12-13

"VERY happy with their customer service and product. I would definitely use them again without question."


Verified
5/5

2014-12-13

"Great price on just what I needed."


Verified
5/5

2014-12-13

"Quick delivery. Product was exactly what I need for my specific personal PA device. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-13

"Great product at a great price, shipping is a bit high, but it is covered in the lower prices
"