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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-02-09

Customer Service

"Loved your prompt customer service chat that appeared and transparency in discussing pricing!

Thank you!
"


Rep reply posted 2020-02-10
A rep from Apex Battery, apexbattery, has responded:

“Thanks for taking the time to share your prestigious opinion on APEX Battery. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

We hope to see, here again, cheers!
Apex”


Verified
5/5

2020-02-07

Repeat customer

"Just as easy as last time."


Rep reply posted 2020-02-10
A rep from Apex Battery, apexbattery, has responded:

“Hi,

Thank you for your lovely note. We really appreciate you being a loyal customer and taking the time to share your experience at APEX Battery.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Thanks again,
Apex


Verified
5/5

2020-02-05

Electrifying

"Great Prices on a Fantastic site."


Rep reply posted 2020-02-10
A rep from Apex Battery, apexbattery, has responded:

“Hi,

Thank you so much for this great 5-star review. We really appreciate you're business and helping to share the word about us.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Apex”


Verified
1/5

2020-02-04

Took a week to find out multiple batteries in stock were in back order.

"Ordered batteries because they had them in stock, and could get from multiple locations; only to fine out - one week later (ordered January 28, 2020 got email February 4, 2020) that it was out of stock.

"Good day, We have been notified by the warehouse that the item on your order is currently backordered with no ETA available. This order would have to be cancelled and refunded Apologies for any inconvenience."

Email stated they WOULD have to be cancelled; it took a week?

I was already charged, so they have the money, but in a chat, was told we would refund the money.
So they charged me first, then realized they did not have it a week later.

Buyer BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-02-05
A rep from Apex Battery, apexbattery, has responded:

“We are extremely sorry to hear about this and even more sorry to disappoint a customer. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com”


Verified
5/5

2020-02-04

Awesome Inventory of UPS replacements

"From a pretty new model to a old and sun yellowed 'rusty and trusty' model - They had me covered. All in stock in one place, with proper size terminals and battery layout. Now I will get all four of these back to proper condition for less than a single new purchase and have no need to recycle the old skins!

All done from the comfort of my web browser with no human intervention. Its the real way to shop.

Apex Battery, you ROCK - Again.
"


Rep reply posted 2020-02-05
A rep from Apex Battery, apexbattery, has responded:

“Thank you for your lovely note. We so appreciate you taking the time to share your experience at APEX Battery. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Apex


Verified
5/5

2020-02-03

ENERGY !!!!!!!!!!!!!!!

"For my Hubby's scooter. So proud we have a place to come to for such a source."


Rep reply posted 2020-02-05
A rep from Apex Battery, apexbattery, has responded:

“Thanks for taking the time to share your prestigious opinion on APEX Battery. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see, here again.

Cheers!
Apex”


Verified
5/5

2020-02-01

"low cost product and shipping"


Rep reply posted 2020-02-03
A rep from Apex Battery, apexbattery, has responded:

“Thank you for your lovely note. We so appreciate you taking the time to share your experience at APEX Battery. We’d love to continue providing great service to an awesome customer like you.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Thanks again!
Apex


Verified
5/5

2020-02-01

APC replacement battery

"Easy to locate correct replacement battery needed."


Rep reply posted 2020-02-03
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for this great 5-star review and thank you again for sharing such a positive experience. It means the world to us.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

APex”


Verified
5/5

2020-01-31

Very easy way to purchase on line

"I was Very happy with your website is very easy to make purchases

Thanks from a Very Happy Customer
"


Rep reply posted 2020-02-03
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for taking the time to leave this excellent review. We really appreciate your business. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com


Apex”


Verified
5/5

2020-01-30

great battery saving site

"easily to use and found my product online. thanks again"


Rep reply posted 2020-01-31
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Apex”


Verified
5/5

2020-01-23

Awesome Battery Help

"Have purchased UPS and SPS batteries from Apex and the service is great as well as the value. The reps are very knowledgeable and knew how to match the batteries I was looking for quickly and without issue. Awesome Job!"


Rep reply posted 2020-01-28
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for taking the time to leave this excellent review. We really appreciate your business. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Thanks again,
Apex”


Verified
1/5

2020-01-23

Terrible customer service

"Ordered 2 batteries in 1/6, VISA was charged on 1/7. I did not receive a confirmation email. Emailed customer service twice to get a status on my order and got no response. Now I see that my VISA was credited and no explanation via email on why?
It is called customer service for a reason!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2020-01-28
A rep from Apex Battery, apexbattery, has responded:

“If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com


Verified
5/5

2020-01-23

DISCODONNY

"
FOUND WHAT WAS LOOKING FOR.
"


Rep reply posted 2020-01-28
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for this great 5-star review and thank you for sharing such a positive experience. It means the world to us.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Apex”


Verified
5/5

2020-01-23

Best Prices, and easy to use webstore.

"Had clear and easy to find battery listing by device, category, manufacturer, etc... best prices on the internet!
Great payment options!
"


Rep reply posted 2020-01-28
A rep from Apex Battery, apexbattery, has responded:

“We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Apex”


Verified
5/5

2020-01-23

"the product was very easy to order I hope it works out for me as easy miss my slead"


Rep reply posted 2020-01-28
A rep from Apex Battery, apexbattery, has responded:

“Thank you so much for this great 5-star review. We’d love to continue providing great service to an awesome customer like you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com

Thanks again,
Apex”