ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
4.47/5


1/5

2021-12-09

The worst customer service & longest wait time

"I started communicating with Apparelnbags at the end of October to order warm jackets and vests for our employees before the weather goes bad.
First, it takes them 2-3 days to respond to emails.
Second, they provide NONE assistance during the order processing. We paid a decent amount for around 150 items and were waiting for the confirmation for 2 weeks, but still never received it! It turned out that we had to complete the order on their website by adding the money transfer number. Sound simple but they never explained it to us!
While we were waiting for the approval, they run out of the items that we ordered, so we had to change the order. After 3 more weeks of the waiting time, they're telling us that the order isn't going to be complete soon because they lack some items again.
We are super late with gifts for our employees, we've spent lots of money on this order, and had the worst experience ever!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-10-11

Got stuck with some merchandise

"Ordered some BALI underwear. Usually take a 6 in their cotton control line but I wanted a nylon so I ordered that in the same style, just different material and **** was too small!! ApparelnBags would not take them back or exchange them even though Bali does so on their website.

Bottom line is don't buy from ApparelnBags when you can go right to the manufacturer and get free shipping and a free exchange if they don't fit as they should.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-14

Great customer service

"Fantastic customer service and production!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-28

Gildan Polo shirts for my Car Delaership

"I ordered a few sample shirts for our car dealership. We were very happy with the product, we just ordered 40 more shirts yesterday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-14

Great deals

"This was my first time ordering from here and the experience was awesome. The prices and quality of the bags are terrific and the extra discountsmade it affordable. Shipping turn around was super quick!
Would definitely order from them again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-07

Great service!

"Loved the products and service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-09
A rep from ApparelnBags, Apparelnbags.com, has responded:

“Thank you Luke.”


5/5

2019-12-24

Thanks

"Always quick to ship. Great selection"


5/5

2019-12-22

Embroidered Shirts and Hats turned out great!

"Kyle and team did a great job for my company, Barnes Wildlife Control, ( https://barneswildlifecontrol.com/ ) making custom polo shirts, camo ball hats, and beanie hats with our logo."


5/5

2019-12-18

Great Service

"Jackets shipped quickly and all items were delivered in correct colors and sizes!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-25

We love AparrelNBags

"ApparelNBags is our 'go-to' supplier for merchandise product. Shipping is always FAST and the products we purchase are loved by our customers! Also, their prices cannot be beat! We won't shop anywhere else!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-24

My favorite wholesaler

"I have ordered from ApparelNBags multiple times with no issues. The prices are fair with additional discounts the more you units you buy of each style. Processing was super quick— my items were delivered earlier than they quoted. Very happy with this site!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-01

Best Online Platform

"Very nice looking dress shirts. Great quality. Unbeatable price. Fast shipping. No complaints whatsoever!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-01-07

Apparelnbags will lie to make sales

"I am an apparel printer and order through a wholesale supplier. My supplier had a backorder on a jacket I needed and I looked for a company that had some in stock. I chatted with customer service prior to placing my order and the agent told me he confirmed with the warehouse that they jackets I needed were physically in stock at the warehouse. As soon as my order was finalized I received an email that they were backordered. Chatting with customer service again they acknowledged that they don't keep these in stock and they order from the same supplier I do. They flat out lied to make the sale. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-10-30

Best Online Shopping

"I have purchased numbers of shirts and outerwear from apparelnbags. They are offering so much discount on bulk purchased and deliver at my doorstep on time. One of best online platform definitely order again."


5/5

2018-05-08

Great Online Shopping place

"They are always professional. I love the free shipping. The prices are great and I always receive my Products in a timely manner.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges