"I had signed up for automatic subscription of Isoprex, an anti-inflammatory supplement. After receiving my subscription on March 2, 2012, I sent an email to customer service (as their site requests as their preferred form of contact) on March 2 canceling all future subscriptions. Regardless, they sent another subscription. I sent another 2 emails but they refuse to send a label or an RMA number so that I can return the product. Now they refuse to respond to my emails. All they wanted was my $100. "
"I had a horrible experience with this company. I ordered expensive vitamins, Moxxor, and they arrived all sticking together (I was unable to just pull them apart because the liquid inside would start to leak out. I emailed and asked if I could be assured this wouldn't happen again (did not ask for a return or discount) and I was told , If the product travels through a warm climate then that sometimes happens. There's no way we can prevent it from happening. We do not compensate people for issues such as that. " I found this to be a bit unacceptable, so I asked to cancel future orders (since I'm giving them $68 per month for vitamins that may or may not all stick together) The response, "call and cancel" They did not provide a number of express concern for losing $68 a month (as I was on the automatic renewal system). I've been ordering from the Anti Aging Shoppe and have never had this problem. Their costumer service is far better also. "
"Very happy with purchase, arrived in 3 days, I will certainly be ordering in the future. Love the Tea!"
"Well I'm very surprised by the comments I've seen. My experience with Apple Health Store was nothing but pleasant. I made my order on a Tuesday and received it on Friday, just three days later. You can be sure I've bookmarked these guys!
It kind of bothers me to see these other comments because I feel as a buyer you have a certain level of responsibility. It seems that if that one person had just read the shipping policy before they made the order then there wouldn't have been any surprises for them. Oh well...
Anyway, I would definately recommend ordering from Apple Health Store."
"TOTALLY AGREE WITH PREVIOUS REVIEW - this is a rip-off company who only wants your money. I purchased tablets from Apple Health Store back in September. Everything was fine. My invoice included shipping & handling fees of $26. A month after they arrived I received an invoice from Fed-ex for delivery costs of £18.41. I was totally surpised to have these additional charges. However, I have paid them after consulting with Apple Health Store. My email to them was a general query about these costs on top of their shipping costs. I was absolutely disgusted with the response. Their awful email was totally out the blue. One line being "You simply will not take responsibility for your own actions. This is very common with people in general these days, so it doesn't really surprise us." I was appalled they should speak to a customer like this. I only asked where these additional costs came in - which I have paid to Fed-ex now. I just wanted an explanation - not a vile response like this. Regarding my comment about these charges being in the small print - their response was "It's in the same size as the rest of our website. You simply didn't read it and/or ignored it. Quite a shame when folks like yourself make excuses for not taking the time to read." These are exact quotes from their email. Who deserves to be spoken to like that when you have just spent $106 with their company? PLEASE be careful who you purchase products from on-line and DO NOT have anything to do with this company - they are just laughing at us for spending money on. If anyone would like to see these emails before purchasing, I am certainly happy to oblige!
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"DON'T BELIEVE FREE SHIPPING!!! After ordering a product touted as having free shipping and after I clicked on submit order, I noticed a charge for "shipping materials". NOT FREE SHIPPING IN MY BOOK!
Rip off artists! I could have purchased this product many other places and would have if I'd known they were going to pull this stunt!"