"This school used to be great when the previous Director, Denise worked there. It's been a long time with no replacement or interim Director and it's very disappointing. The assistance Directors are rude, both in their language and their facial expressions. They shouldn't even have a customer service related role. The teachers in the classrooms are mostly great and they probably deserve a Director to lead them."
"Struggles with staff turnover and management show and reflect poorly on how I view the quality and value"
"Overall we are very happy with our experience. We would love to hear a little more about our child’s day at pick up. We also are sometimes concerned with the amount of processed foods the school serves."
"We have had a wonderful experience with this school. We opted to switch to this location due to the care we were receiving elsewhere, and I’m so glad we did. Our child is well-cared for at this school and we are so happy with all the staff. We would highly recommend this location to anyone."
"Teachers were very nice and polite. The 2 year old room seemed to be organized and did a good mix of play and education. The 4 year old teachers were nice but it seemed to be free play all the time with education lacking"
"Generally my experience has been very positive. My kids are developing well socially and academically and I feel confident that they will have a good day when I drop them off."
"It was WONDERFUL until LCG took over. The teachers seem overworked, and the focus seems to be more on turning a large profit than on the program and quality."
"We have only been enrolled for about two months. We have a child in the infant 2 class that has never been in daycare previously. The staff in infant 2 have been phenomenal with communication and being positive that time will help him become more comfortable. He has had some great days now that they have learned his cues and he has gotten more comfortable with his teachers and peers. We love being able to share updates with our families by including them in our care circle. The teachers are great at capturing little smiles and new experiences and sharing it with us which of course makes leaving him at daycare easier. We know he will experience new food, activities, and situations that will help him grow and develop. Overall we are so happy to be here."
"Our daughter has learned a lot and made great friends, which we can say is all becasue of the school."
"Honestly my family wouldn't be where we are today without several of the staff members and I'm very appreciative"
"Very nice staff and director. Unfortunately I carry the insurance for my family I cannot afford to not work and put my child in daycare but I also cannot afford daycare at your current prices for infants I had to pick up a second job just to cover your car infants for part-time are extremely expensive for what you provide."
"Overall it's been great. It took some adjusting for our daughter, but she now looks Forward to going to school and has learned a lot in a short amount of time!"
"Responses to emails are way too long. Especially for concerns raised by parents."
"this school is really great with instant responses. They did not provide food menu on a timely basis for a few weeks in a row. They were really great about rectifying that and explaining the limitations. I think turnover and short staff had a part to paly . The director Denise is wonderful and down to earth. She is very approachable and I feel as though I trust her leadership and decision making. That is a big reason I plan to keep enrolling."
"The director is fabulous. The school facility is very nice. There are inconsistencies between Appletree Grandville (current, we transfered a month ago) and Monroe (former). At Monroe, you were required to bring home cups to wash - said it was per licensing. At Grandville, we are told to keep them at school so teachers can rinse (no wash) and refill. At Grandville, your entry code can be the last 4 of your phone #. At Monroe, we were told that was a security issue and had to use something else. Also the teachers are very nice at Grandville but they do not engage with me by sharing stories or insights into my children. Some don't even look up at you. This was not the case at Monroe."