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Product & services pricing
3.94/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.25/5
Customer service:
3.96/5
Return/Replacement policy:
4.02/5
Featured Review



Verified
5/5

2024-12-22

Customer service

"I ordered a part for my Kenmore stove and the box was delivered only nothing was in it. I called about this and the issue was resolved within a few days, and a replacement order was sent."

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Rep reply posted 2024-12-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-21

Great Experience

"Everything was great from the ordering to delivery"

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Rep reply posted 2024-12-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-21

Elkman

"The parts were perfect to refurbish our mixer."


Rep reply posted 2024-12-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-21

easy

"easy like simon said it would be "

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Rep reply posted 2024-12-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-21

Great parts and service

"Always happy great people "


Rep reply posted 2024-12-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-20

Excellent Service Hands Down

"They had the correct part and I received it within 24 hours."

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Rep reply posted 2024-12-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
4/5

2024-12-20

Damaged parts replaced quickly

"Although I was disappointed when I opened the box and found two of the four stove drip pans I ordered were damaged; contacting customer service was a pleasant experience. I called right away and was told since it was Friday the replacements would be sent to me on Monday morning. When they arrived today they were perfect and now I have four new drip pans."

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-20

Professional service.

"The lady that help me was very helpful and kind in helping me get what I needed. "

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
4/5

2024-12-20

My parts rating and suggestions

"The parts were great! Shipping time was good , parts were pretty expensive but shipping was fair. Overall it was very good but I only gave it 4 stars because your site doesn’t have any parts replacement videos. I had to go to one of your competitors to get them. Actually, I would have ordered from them if they wouldn’t have had to order one of the parts! I felt guilty using their videos and ordering from your company! You might consider that. Thank you!"

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-19

Baking element.

"Correct part, shipped fast and good price."

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-19

Oh yeah

"There had been a drip in the freezer for 2 years- frozen waterfalls.Replaced The solenoid valves - great - still leaked - Ordered Icemaker, watched video, 30 min later the icemaker was replaced - and NO LEAK - Just Wonderful Ice- Perfect Fit - Thanks Guys / Two Thumbs Up !!!"

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-19

Its not that hard and shouldn't break the bank..

"My clothes washer was spewing water because I left a ring of keys in a pocket. So the boot/gasket was torn. I called a local appliance repair company. 600 dollars because it's a stackable system. I tore the damaged one of and You guys can sell me the part for under 200? Yes please. Then the dryer stops heating and they want 300. I got the factory heating element for under 50 from you. It's not hard. They're called tools and if you have basic tools? These folks have the parts and fast "

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Rep reply posted 2024-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-12-19

Delivered and resolved

"Parts for an old GE dishwasher. That was leaking water. Found the right parts, ordered, delivered and resolved. How to site videos. Bery helpful. "

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Rep reply posted 2024-12-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We're so glad that you found our repair videos helpful! Thank you so much for taking the time to give us feedback.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-19

Broken Dishwasher and AppliancePartsPros came throuh

" I ordered replacement parts for my dishhwasher door. AppliancePartsPro ... had the parts in stock and came through with a quick delivery."

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Rep reply posted 2024-12-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. We are happy to hear you benefited from our services. We'll be there for you next time, too!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-18

Great service. Quick shipping

"It was great service from them., we got our part in a day and a half. It arrived well packed. Everything went smoothly!"

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Rep reply posted 2024-12-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are happy everything worked out.Thanks for your feedback. We aim to please!

Kind Regards,
Dixie
Customer Correspondence Team”