ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-03-04

Satisfied

"Easy to look up the part. It was in stock. Arrived in 3 days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-03

Icemaker part

"Rep on phone very helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We'll be sure to pass this along to the agent who helped you.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-03

I do it again

"Exactly. The right part was delivered in a timely manner. This is the second time I have filled out your survey I’m not going to do it again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-03

Refrigerator Tray

"I had cracked a small refrigerator tray and tried everywhere to find a replacement. I was so happy to find Appliance Parts Pros. They not only had what I thought was what I needed, but replied to my (probably) needless questions! I'd use them again in a New York minute. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We'll be there for you next time, too!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-02

Oven igniter replacement

"With the help from the installation video, replacing the oven igniter switch was successful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-02

Replacement support shelf for GE fridge

"I had part of my shelf that held a wheel for the crisper drawers break. It could not be repaired, thus the need to buy a replacement. This is the second suppoer shelf that broke, GE's issue. I was able to get the part number, and the price was the best I could find. I got it within a couple days. Very satified."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-03-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-01

Excellent service, Totally Satisfied

"Technician was professional, courteous and extremely efficient. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your feedback with us. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-01

Quick Delivery

"Broken Dryer...Wet Laundry!

I ordered the necessary parts which arrived at my door the next day,
New Dryer $653.00 Parts plus shipping $49.00
Thank You ApplancePartsPros.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-01

Dishwasher parts

"Ordered exactly what I needed. Arrived fairly quick. No complaints. Would buy again from this place when needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you so much for taking the time to give us feedback. We'll be there for you next time, too!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-01

Excellent service

"It was the right product and we were good to go within minutes - thanks so much !"


Rep reply posted 2024-03-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. Congrats on the repair.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-01

Fast and Right!

"Delivery was fast and it was the right part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for the endorsement. Your comments are most welcome.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-02-29

Love this company

"Always get my materials in a timely manner, easy to use website!"


Rep reply posted 2024-03-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thanks for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-02-29

Easy ordering and delivery

"Product as described. Will order again if needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy you chose us to help you to get the correct part needed to repair your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-29

Thanks

"Part was here on time and install works great. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-29

Excellent and dependable products delivered promptly

"Fast service, accurate description, well-packaged, fair price.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for the nice review. It means a lot. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”