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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-02-28

The best

"They consistently have the part in need—no matter the manufacturer or the age. The parts ship quickly and arrive on time. The associates help me select/confirm the part. The installation support is fabulous. "

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-29

Great parts and service

"In need of several parts to get washer going. Ordered using standard shipping. Parts came from 3 different locations but all arrived within 2 days."

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We appreciate your endorsement!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-29

the product was a directly what I needed

"the ice maker was easy to install just like the video"

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy you chose us to help you to get the correct part needed to repair your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Outstanding

"Called early Thursday, received my washer agitation part next day. "

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy everything worked out.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Easy to order

"Got really fast in mail. Part was perfect match. I think the clock and oven control should have come with a new face plate at that price. I guess that's my only problem very pricey to buy both. "

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We agree it's certainly an odd design choice to have an overlay in the first place and should come with the board. Unfortunately, most of the manufacturers do this with ranges. Your feedback is much appreciated and we apologize for the inconvenience.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Replacing the casters on my Samsung refrigerator

"Great video on how easy it is replacing the casters-no problems!!"

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
3/5

2024-02-28

Freezer Thermostat

"Ordered a thermostat bit it is on backorder so i do not know how it will work yet."

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Unfortunately, we do not have the part in stock and must rely on the manufacturer to supply it. As soon as we get the part and the order ships you will be notified via email. We do not capture funds until an order ships so if you find it in stock someplace just let us know and we can cancel the order. We apologize for the inconvenience.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Excellent Help

"Keith was very nice and gave me a call."

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Dishwasher repair

"Perfect place to get the parts to replace the tracks for the upper basket complete with a do it yourself video. They were sent out quickly so there was little down time. Couldn’t be happier with the service. "

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy you found us.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-28

Prompts service

"Fair price, accuracy of parts ordered and quick delivery!"

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-27

Worked well

"delivered on time and fixed the problem. connectors were all perfect match, no issues"

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that the repair went well. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
1/5

2024-02-27

Did not deliver !

"Said part was available, ordered it . Then said no part."

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. Unfortunately, our system incorrectly showed stock for this particular part. We sell millions of parts and strive for our website to accurately reflect our stock. We apologize for the inconvenience this has caused.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-27

Amazing delivery time

"Order shipped same day!!!!!"


Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-27

Great

"Great service. Fast delivery. Will use again. I just ordered more parts than I needed. But have been to to return what I did not open or use for a refund. Can't ask for better customer service."

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Rep reply posted 2024-02-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We hope you'll consider our company the next time you have appliance parts needs!


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-02-27

Perfect Buying Experience

"It was easy to find and order the parts needed. Great communications throughout the ordering, shipping, and after delivery. All items arrived on time and well packaged. The ordered items all installed without issues. "

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Rep reply posted 2024-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for writing this review. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”