"Great product selection and speedy delivery "

"Exact fit OEM valve. Fast shipping. Less than an hour installation. Water leak repaired."

"website said part was in stock. Paid for two day shipping and didn't come so I used the live chat and was told it was on backorder. Now I'm stuck with a broken washer. Call to see if parts are really in stock can't trust their inventory on website."

"I bought a very small part (door stop) for my refrigerator and was able to get it very quickly. I only took off one star because I was unable to self install as their video indicated, even though I had all the tools recommended. I had to have a repair man come and take off the entire door to install it. And it took two people. "

"Element arrived one day early. Excellent fit. Easy to install."

"I recently purchased a GE refrigerator in-door light.
My intial purchase I would have sworn on the bible I clicked on the correct part when placing my order.
When the part showed up it was incorrect.
I did appreciate the Customer Service. Customer Service was helpful and enabled me to order the correct part.
Shipping: The good news there was no restocking fee. The bad is when asked about whether or not you want over night shipping or the cheaper 3 to 5 day shipping charge; I chose the 3 to 5 day shipping and in both circumstances the part showed up the next day. Thier shipping charges are high. The reason; I returned my incorrect part back through the US Mail and it cost me $5.00 . Appliance parts charges $12.95 for 3 to 5 day shipping, so they are making money on both ends. "

"Secure packaging, fast shipping, fulfilled exactly."

"I was easily able to find the part I needed on the website, the cost was about half of what I found elsewhere, and this was an OEM part. Standard ground delivery was promised within 3 days, I had it in hand in 24 hours. Thanks A.P.P."

"I found the casters (front & rear)I needed for My Samsung refrigerator on line. When I received then just two days later, I was surprised to be getting them that soon. But, when they arrived I found myself with an installation issue. The wheels and shafts/axle were all different from the original. The rear casters barely fit into the refrigerator slot but, most importantly, the shaft's diameter was much larger than the original. Same with the front -except- this shaft was also too short. So, I called the company just to verify I ordered and received the correct part. I got a very smart, courteous, and professional on the other end of phone - a very rare experience nowadays if you ask me 5 stars to the staff). When he confirmed that I had ordered and received the correct parts I was now faced with making this work due to my time crunch. I drilled the shaft holding hole large enough to accommodate the shaft diameter and purchased appropriate length & diameter clevis pins for the front casters. My job was completed on time even with the extra effort needed. My only suggestion is that the provided a more comprehensive parts list with appropriate description on what needed to be done to accommodate the replacement part differences. "

"Website had a blow up diagram of my appliance which helped me determine the exact part I needed. Part was in stock and arrived in two days. They even had a video showing how to install the part. "

"Found my part. Said 3-5 business days. It was here in 24 hours!! Great job"

"My parts were available and arrived on time! Could not be happier!"

"I provided the symptoms I was having with my freezer to a technician who recommended as replacement part and how to test the part that may be faulty. I tested the part and sure enough it was bad. Installed the replacement part and it fixed the problem. thanks."

"Parts received as requested
Delivery was fast "

"Got the right part the first time thanks"