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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-02-21

Dryer parts

"The parts we ordered arrived way ahead of schedule. Exactly what we needed. Would reuse this company again."

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Rep reply posted 2024-02-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you so much for taking the time to give us feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-20

LG Ice Maker

"Bought an ice maker and ice bin. Installation was a breeze thanks to the video that was provided.

Definitely gained a lifetime customer.
"

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Rep reply posted 2024-02-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-20

Great service/easy return

"I ordered at ease. Did not ending up needing the item (new ice maker.) My ice maker started working again on it's own. I had no trouble returning the ice maker I received. I would def order from them in
the future.
"


Rep reply posted 2024-02-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We'll be there for you next time, too! Thank you for taking the time to let us know how we did.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2024-02-20

good and bad

"Part was correct and delivered on time and in good order. But it did not resolve my problem. I will need to discuss the problem with the manufacturer of the washing machine to find the correct solution."

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Rep reply posted 2024-02-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you found us. Thank you for completing the feedback form.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-20

stove parts

"they came the next day with instructions this a one stop shopping for appliance parts "

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Rep reply posted 2024-02-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thank you for your valuable feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-20

Samsung oven repair

"Main burner hit surface ignitor was bad - only 2 years old - it’s a Samsung. Appliance Parts Pros helped ensure I had the right part and shipped it quickly. Worked perfect and solved the problem."

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Rep reply posted 2024-02-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you so much for taking the time to give us feedback. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-02-20

right part

"They delivered the correct part quickly. It looked different yet installed easily and worked as expected."

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Rep reply posted 2024-02-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you so much for taking the time to give us feedback. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-02-20

Easy , great service.

"Easy to locate part online and received correct part ! Great to work with!"

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Rep reply posted 2024-02-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-02-19

Parts arrived quickly and were as described

"Ordered parts on a Saturday and arrived within 2 business days. Parts were of high quality and fit perfectly.
They were easy to install and the videos of how to remove and install the new ones were very helpful.
I would recommend using this company if you need replacement parts for you Kitchen Aid stand mixer.
"

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Rep reply posted 2024-02-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for the endorsement. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-02-19

Easy peasy

"Quick and easy purchase process. Right part delivered quickly. "

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Rep reply posted 2024-02-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for sharing your feedback with us. We are glad you liked our services.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-02-18

incorrect shipment

"Shipment was short. A quick call resulted in immediate replacement. GREAT SERVICE"

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Rep reply posted 2024-02-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-18

Timer control for Kenmore dryer

"The part was easy to install and the part worked properly. It fixed the intermittent heating problem."

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Rep reply posted 2024-02-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-18

Perfect Fit

"I found it very easy to find and order the part I required. The part arrived quickly and was a perfect fit. My almost 40 year old clothes dryer is back in service!"

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Rep reply posted 2024-02-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-18

Super fast delivery, correct part, easy installation!

"Satisfied from start to finish!"

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Rep reply posted 2024-02-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
1/5

2024-02-18

55.00 for a small piece of plastic is absolutely ridiculous. Shame on these companies for gouging the customer

"being taken advantage of is not a good feeling"


Rep reply posted 2024-02-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello John,

I'm so sorry for the issue with your order. All our parts are genuine OEM manufactured parts. The prices are subject to what the manufacturer prices for their parts. The dryer Door Handle part you ordered was only $38.16. The remaining cost was the tax and shipping charge. I apologize for any confusion. If you have any questions feel free to call us at 877-477-7278.