"First time customer.
Replacement grease filter was flimsy & "junky". Clearly not "factory grade" quality. Item was bent right out of the mailing sleeve. Not worth $28. I would have been happier spending $35 on a quality piece.

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"OEM parts at very reasonable prices and fast delivery. Very satisfied!"

"The website had a detailed description of my item with serial numbers I could double check and cross check. Fast shipping, got it within 3 days!"

"efficient ordering, efficient delivery, correct parts. Thanks again."

"Washing machine stopped changing cycles automatically. My Wife and a gal pal looked up part #, ordered it and installed it without help from me (am wheelchair bound temporarily and can't get to garage). Part was ordered and quickly received from AppliancePartsPros. We will keep their website handy for future reference. Very pleased with the service!"

"My washing machine was making loud squealing noises during the spin cycle. I used the model number and looked up the possible causes on PartsPros. I ordered the parts that was suggested that could be the problem. The parts arrived as scheduled in perfect condition. I watched the video on how to locate and replace the bad parts. The process was just as the video showed. Now my washing machine is running like new. "

"A little slow on delivery as it took 5 days to get a suburb of a couple of large cities. Packaging was great and the repair kit for the top dishwasher shelf was perfect. Easier than taking the old one apart. It eworks great. Taking the DW out I realized that the tension replace,emt part was not correct. I had ordered the wrong part. Good news my old spring had simply popped off and was easily replaced. Called customer service to return the item and was told the shipping was on me. Inbound shipping was a tad high for standard and was going to be even higher for the lightest part of my two piece order. There was no give on Customer service end. I settled for returning the part via USPS much less expensive. I would use this group again just more cautiously. "

"What an excellent experience. Replaced the motor in a 30 year old dryer. The website made selection of the part and ordering easy. With standard shipping it arrived the next day. The online instructional video was expansive and superb. The stumble is that I noticed the new motor was identical in all respects EXCEPT the pulley-side motor shaft did not have one sided flattened for the Allen key to engage and there was no circlip recess. Online chat response said this was a mistake so I called customer service. Jason (an excellent patient, knowledgeable and helpful man) researched the problem live with me and suggested sending a replacement motor from a different warehouse (in case the originals entire stock were faulty). Arrived the next day and was correct this time. Inserted and it now works like new again.
I am a 79 year old retired surgeon with some mechanical bent, so anyone can do the job.
Toughest part was removing the motor retaining clips with a flat-head screwdriver and loosening the pulley Allen key from the motor shaft. Both of the motors arrived without instruction sheets but these were available online."

"The “simmer control board” for the LF burner on my Kenmore glass top range went bad. This repair part arrived 1 day after I ordered it. The range is working again. I am very happy with this transaction."

"good website, quick service"

"worked great, no trouble, thanks"

"Fast service, right part. Thank you"

"I love Appliance Parts Pro. They have everything I've needed. I especially enjoy the videos they share on how to replace the part. As a single woman, it's refreshing that I don't have to have a stranger come to my home and do the service. As long as you have the time and patience, the job can get done with Appliance Pros!!
Thank you for simplifying what could be considered difficult!!"

"Very easy to use app in the video Useful."

"Parts fit perfectly. Video of the repair made the job a piece of cake."