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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-02-13

Great service

"Fast shipping and a really good price."

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Rep reply posted 2024-02-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance. Thanks for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-13

Great interaction and service

"Agent was very helpful with asking the right questions that lead to a purchase that resolved my issue."

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Rep reply posted 2024-02-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-13

Quick shipping, and part fit perfect!

"Quick shipping and the part fit perfect!"

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Rep reply posted 2024-02-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you found us. Thanks for the nice review. It means a lot.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-02-13

Five stars.

"Delivered on time as promised. Install took two minutes. Stove back to brand new status. Totally satisfied. Thank you!"

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Rep reply posted 2024-02-13
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for writing this review. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
3/5

2024-02-12

Took a little bit to find parts

"Discretion of parts could be better like large or small burners same for pans under burners.

Wanted chrome pans and got black don't know if I ordered wrong or was sent wrong? Again description did not say so went by picture.

2 small burners sent in a bag not a box with padding and the plug ends got bent in shipping. I got it straight, plugs in and works but should have been packaged better.

I found out another part is bad and they are out of stock on it as are the large burner pans.
Other wise shipping was fast.
"

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Rep reply posted 2024-02-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“I am sorry the bowls did not have a color description but we did have a picture of those bowls. It sounds like our stock myour order but the bowls you have ordered are, or I would consider them grey. Please contact us at 1-877-477-7278 so we can get this resolved. We would just need your model and serial number for the range. You are welcome for the fast shipping. We look forward to speaking with you soon.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-01-19

Whirlpool Dishwasher

"A little pricy but the correct parts fit and fit perfectly - had them practically the next day as I remember.

Wife is happy and that made it worth it.

Can't believe the racks are so flimsy for as much as we spent on the dishwasher ($900+)!

Overall, we love the dishwasher and were happy to get the correct parts so quickly and they fit perfectly!
"

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2024-02-12

Frig crisper drawer fixed

"I was able to find the part I needed very easily. It wasn't overpriced. It shipped quickly and was delivered within a few days. The part was easy to replace the broken piece. "

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-11

Great experience

"The website was very easy to navigate. I found my part easily. The part came in a timely fashion. It was a perfect fit!"

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
1/5

2024-02-11

DRYER ELEMENT

"NO COMMUNICATION SKILLS. WAITED 3 DAYS PAST ETA TO FIND PART HAD'NT SHIPPED YET. I MOVED ONTO ANOTHER APPLI. PART CO. : )))"

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Mark,

I'm so sorry for the issue with your order. It looks like the part was in stock but only with one warehouse and it didn't source to the correct warehouse but stayed on hold. We were not aware of the problem until 2/9/24. We were going to get this shipped out for you next day and were going to refund you for the shipping but you asked that we cancel the order. We canceled the order and sent you an email letting you know it was canceled. I apologize for the misunderstanding and the error. ”


Verified
5/5

2024-02-11

Excellent experience two times.

"Fast delivery. Good price, excellent customer service."

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-11

My first purchase was great. The tips and online videos helped too.

"My first purchase was great. The tips and online videos helped too. Quick service and fair pricing."

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-10

Mixer parts

"Very prompt delivery of parts."


Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-10

Delivered on Time and In Good Shape

"The parts have been consistently good and useful over the life of our 20 year old stove."

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
1/5

2024-02-10

they sent the wrong part!

"totally the wrong size on the part and it was damaged due to poor packaging."

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello John,

I'm so sorry for the issue with your order. We have sent you an email regarding this order. If you can please provide us with the model and serial numbers and a picture of the damaged part, as this is an LG part, we will look into this for you. With the model number, we can verify the part and if it is wrong we can get you a full refund for this order and provide the correct part number. You can place the new order online or call us at 877-477-7278 and one of our agents will be glad to assist you.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-10

Excellent service!

"We were able to find parts for a 20+ year-old oven, and they were delivered promptly and in perfect condition."

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Rep reply posted 2024-02-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team