"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Website and how-to videos were excellent.
Delivery was very fast and packaged well.
Price for GE parts were high, same as GE website, so not your fault"
"Ordered wrong part on line . When I called in to get it right the Lady that helped was very helpful and knowledgeable. Another words she was a great help. She gave me the right part number and helped me return the part I had ordered. "
“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Dryer was snagging clothes. Needed to replace element housing. Video was a great help! Part promptly delivered. Saved a minimum of $100 by replacing housing and wife is very happy. "
“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I received my order, however, I feel the employee who shipped it could care less. All the parts were just thrown in the box and shipped. I was surprised that none of the parts were damaged. This is a shame as I feel I paid a premium for these parts and could have paid less using Amazon. "
“Hello Steven,
I'm so sorry for the issue with your order and the condition of the box when it arrived. Usually when these parts are manufactured by the manufacturer all the parts are included in a long rectangular box which doesn't include much packaging. The warehouse usually ships the box the parts come in and normally doesn't include it in another box. I'm glad to hear that the parts didn't arrive damaged. Your part does carry a one-year manufacturer's warranty so if you wish to replace the order under warranty we can do that for you. Please contact us at 877-477-7278 and one of our agents will be glad to assist you. We have issued you a credit of $11.50 for the shipping on this order due to the condition the order arrived in. Please allow 3-5 business days for the refund to be posted to your account.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Quick delivery. Right part. Useful video for installation. Fair price."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Very helpful and parts sent quickly."
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Got my part as promised. Excellent packaging. Form, fit, and function was perfect."
“Hello,
Thank you for filling out the survey. We are happy to hear you benefited from our services.
Kind Regards,
Johnny
Customer Correspondence Team
”
"It was very easy to do this job myself with the installation video. I feel anyone could do the same with the information provided by Appliance Parts Pros. "
“Hello,
Thank you for your valuable feedback. Congrats on the repair.
Kind Regards,
Johnny
Customer Correspondence Team”
"Easily found the correct part, was delivered quickly. Will use again."
“Hello,
Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”
"It was one of the best online experiences I have ever had."
“Hello,
Thank you for your valuable feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"The replacement door part arrived quickly, fit perfectly and was simple to install. It saved me at least $150 for a house call."
“Thank you for writing this review. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"Dishwasher failed to properly drain. I only needed a couple of small parts. APP had them in stock and was able to ship them out right of way. Dishwasher was up an running in (almost) no time."
“We are happy you chose us to help you get the correct parts needed to repair your appliance. Thank you so much for taking the time to give us feedback.
Kind Regards,
Jason
Customer Correspondence Team”
"I ordered timer for maytag dryer .It was delivered early and worked great"
“Thank you for sharing your experience. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"Great company to do business with."
“We appreciate your endorsement! We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"The burners on our range had developed dead spots, so I decided to try replacements and wanted OEM parts! A P P had just what I wanted and they work perfecly"
“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”