"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Arrived in a timely manner, perfect fit. Took my husband quite a bit of time to transfer the auger mechanism from the cracked ice bucket to the new one. Next time, I’ll order the complete unit instead of just the bucket."
"Part was delivered on time with good quality "
“We look forward to helping you with any future appliance repair needs you may have. Thank you so much for taking the time to give us feedback.
Kind Regards,
Brent
Customer Correspondence Team”
"I ordered a part for our microwave and have not heard if the "back order" will be filled.
"
“I am sorry we did not find out about this earlier but LG has stopped making this grille assembly. You can search on the internet for someone who still has this part in stock. You would just need to use the part number (3531W1A017F) for your search in Google. Sorry about the inconvenience. We have canceled the order. You may see a pending authorization on your credit card statement but you have not been charged for this order, as we do not charge until the order ships.
Kind Regards,
Brent
Customer Correspondence Team”
"Fast and friendly customer service and fast shipping. I received the motor quickly and technical support answered my questions."
“Hello,
Thank you for filling out the survey. We appreciate your endorsement!
Kind Regards,
Dixie
Customer Correspondence Team”
"Fast delivery and fair price. What more can you ask for. 5-stars!! "
“Thank you for taking the time to let us know how we did. We'll be there for you next time, too!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I had a little trouble picking out part just because I wasn't sure about what part I needed"
“Thank you for taking the time to review our site. I'm so sorry that you had trouble finding the part. if you can please give us a call at 877-477-7278 and provide us with the model number for your washer, one of our agents will be glad to assist you with verifying the part for you. If it is wrong we can set up the return and find the correct part that you need.”
"Found the part number, ordered the part, received the part, installed the part. It's always been my experience with these guys."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"the ordering experience was great. receiving the item went well. the problem is, the doors to the refrigerator do not close completely. I don't know if the spring is strong enough, the position is exactly the same as the one I took off. my next effort is to take the spring off the new "separator" and put it on the old "separator" and see if the door will close tight.
the problem is, the spring! a ten cent piece that requires a $130 replacement and still doesn't work properly.
or is the problem the "separator" itself. when I swap out the old from the new I should find out.
lee stubbe"
“Thank you for taking the time to review our site. If you can please contact us at 877-477-7278 and provide us with the model number for your refrigerator we can do some troubleshooting for you to determine how to assist you with regard to the spring.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"They had the cheapest price on the part that I could find anywhere. The shipping was very fast. I will be back when I need any parts in the future."
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Super fast service and delivery. Nothing broken!"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Good place for appliance DIY parts. Site well organized, customer support is really there, live and in person."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Great diagrams to find correct parts the first time. Video of how to easily replace parts very helpful. "
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Right part, right date, good price. What else can you ask for?"
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I purchased a part and when it got here and opened it I released it was the wrong part. When I called back to return it, I was helped by a kind person and hopefully got the right part ordered."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I watched the installation video and it really helped me do the installation."
“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We are happy everything worked out. Thank you for completing the feedback form.
Kind Regards,
Brent
Customer Correspondence Team
”