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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-02-03

Squirrel cage fan a perfect fit, quick delivery

"I actually ordered the part from AppliancePartsPros.com out of gratitude for the EXTREMELY helpful video I found regarding the installation (and, therefore, removal) of the existing broken fan on my mother's propane dryer. I did not pay for expedited delivery, but the new fan arrived around noon of the second business day (ordered Friday night, received roughly noon Tuesday). The part mated to the original motor perfectly, and the tabs lined up with the dryer housing slots just like the original. While I pray that I do not have to fix the dryer again any time soon, I hope that, if I do, I will remember to order any needed parts from AppliancePartsPros.com. I am thoroughly satisfied with my purchase."

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Rep reply posted 2024-02-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
4/5

2024-02-03

Good service, quick delivery, easy to follow repair videos

"All in all, my experience was very good with Appliance Parts Pros. I did get a little concerned that I might not receive high-temp adhesive with my upper front drum felt seal, so I ordered a tube. Looks like I will have to return it, as the adhesive came with the seal after all.

I was able to follow the videos and installed the felt seals and put on a new drum belt. However, I was still getting the noise when the dryer ran for a few minutes and got heated up. So I ordered a rear drum bearing kit and installed that (and it gave me the opportunity to do some thorough cleaning). Still got the same issue. It doesn't happen if I run on No Heat setting, though. But my husband tried running it on No Heat for a few minutes, then turned it to Medium heat and it did fine for quite awhile, but then it stopped suddenly. When we tried to start it again, it did nothing but hum (no drum turning). We gave up and bought a new dryer.
"

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Rep reply posted 2024-02-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. I'm so sorry that issues persisted with your dryer forcing you to purchase a new one.. We do offer troubleshooting assistance. If you had contacted us we could have assisted you in finding what the issue was. If you need help with anything else please give us a call at 877-477-7278.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-02

Excellent Service After Part Was Lost by UPS

"After a couple days of waiting for UPS to deliver the package that was only 30 miles from me— it never came . I called APP for assistance & they got it to me."


Rep reply posted 2024-02-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-02-02

Wonderful

"The Gril that took my order was great.Gave me a lot of help.
"

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Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-02-02

Quick Delivery

"I ordered a small replacement cap for the bottom of my Samsung washer. It came in three days and was easy to install. "

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Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for writing this review. Congrats on the repair.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-02-01

Excellent service

"Delivered as promised very quickly"


Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thanks for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-02-01

Accurate, Efficient, Quick, Helpful

"Broken dishwasher part. I have no clue about dishwashers. With the Model Number, APP.com made it easy to find the part. The part shipped the same day, and arrived in two. APP.com had a video that showed how to install the part. Installed the part in twenty minutes. Couldn't be more satisfied."

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Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-02-01

Great service and parts

"Parts for my dryer came quickly and fit like they should. Dryer works like new again."

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Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. Congrats on the repair.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-01-31

Great experience

"I replaced the heating element on my Samsung Dryer. Easy to find the correct part. Shipping was in 2 days and the video provided a great tool to help install the part."

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Rep reply posted 2024-02-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for writing this review. We are happy you found us.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-01-31

Very impressed with customer service. Personable, knowledgable, able to locate information in timely manner.

"I called about a missing part. Representative and I both had hard time locating it on website. She said it was a new model so it wasn't in their inventory yet. She said she would get back to me. She did a few days later. I was still hesitant to buy a piece of glass and have it shipped across the country, not knowing for sure if it was correct. I asked another representative to confirm. With two confirmations I purchased it and am extremely happy! Thank you . I will do business with you again.
"

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Rep reply posted 2024-01-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thanks for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-01-31

Water valve leak.

"Found our fridge was leaking ate the inlet water valve. Got on the net and found this parts site. Had no problem finding or identifying it. Part was shipped as promised and in three days I made the repairs needed myself and I am 82 years old, Very simple job, but I watched their video on how to make the repair for this job. I am a very satisfied customer and will order from this site again if needing parts. "

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Rep reply posted 2024-01-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for using our site and for your feedback.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2024-01-31

Microwave parts

"Had everything I needed and fast delivery "

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Rep reply posted 2024-01-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-01-30

Great Service

"Very Easy and Prompted Service"

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Rep reply posted 2024-01-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your endorsement! Thank you for letting us know how much you liked our services.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-01-30

Great Seervice

"Appliance Parts Pros always comes through. I kept an older refrigerator operating for 2 additional years with parts from Appliance Parts Pros. My latest purchase for a new dishwasher was to replace the black toe plate that came with it the dishwasher to a white one. Again Appliance Parts Pro came through quickly. "

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Rep reply posted 2024-01-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your repeat business! Thanks for the nice review. It means a lot.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-01-30

Very easy to find my part.

"The title of the review says it all. Nothing to add!"

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Rep reply posted 2024-01-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Dixie
Customer Correspondence Team”